Outreach
Data Management & Analytics
Seattle, Washington, United States

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Review

Overall Rank: 87
Category: Data Management & Analytics
Category Rank: 21

Awards:

  • Top Software Company of 2021

Profile

Outreach is the largest and fastest-growing sales intelligence and engagement provider, helping companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. With a valuation of $4.4B, Outreach is the most valued platform in the category. More than 4,800 companies such as Adobe, Tableau, Okta, Splunk, DocuSign, and SAP depend on Outreach’s enterprise-scale, unparalleled customer adoption, and robust AI-powered innovation.


Outreach’s AI-powered technology helps its customers drive measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance. One Forrester study shows that Outreach provides an ROI of 387% over three years. The only sales engagement and intelligence platform to make the Forbes Cloud 100, Outreach was also the fastest-growing vendor in the category on the Deloitte Technology Fast 500.


Before the pandemic, Outreach’s sales engagement technology was considered a nice addition for any sales team. Now, it’s essential. With 80% of buying and selling activities now in remote or digital settings, every member of the revenue team needs an engagement and intelligence platform to better understand the sentiment of their prospects and customers, and to manage and orchestrate their omnichannel interactions. During the pandemic, Outreach’s revenue cleared $100M, and its new logo acquisition was up 100% in the first quarter of 2021.


Visit www.outreach.io


Key Products

Outreach Engage


Outreach Engage is the industry-leading sales engagement solution for sales and business development reps. With simplified, automated prospecting workflows and winning sales playbooks, reps can build more pipelines and optimize for success.


Outreach Guide


Outreach Guide is the revenue intelligence solution that coaches reps live in meetings with AI-generated insights — and gives both reps and managers true visibility into the progress of their deals. Together, teams can make the best decisions to advance their deals across every moment of the sales cycle.


Outreach Commit


Outreach Commit is the revenue operations solution that brings science to the art of sales forecasting. With automated, transparent pipeline analytics and forecast modeling, revenue leaders can proactively fix deal risks and prioritize actions that push the forecast even higher.


Success Plans


Manage deal health through a single pane of glass.


Outreach Kaia


Guide sellers to success with real-time intelligence.


Key Executives

Manny Medina, Chief Executive Officer


Manny co-founded Outreach in 2014 and now serves as CEO. Prior to Outreach, Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. He holds an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania. Manny is a model of vulnerable and transparent leadership to his employees, from his heartfelt weekly email to his employees, to the traditional Friday get-together where the whole company shares their highs and lows of the week. He is a proponent of saving the planet by consuming less and purchasing second-hand whenever possible (he might be the only CEO to take the stage at industry events in shirts purchased from Goodwill).


Melissa Fisher, Chief Financial Officer


As Chief Financial Officer, Melissa is passionate about leveraging data to build scalable processes that increase sales velocity. She joined the company from Qualys, where she was responsible for scaling the financial planning & analysis, accounting, tax & treasury, sales operations, and investor relations functions as Qualys doubled to more than 1,300 employees worldwide. During her tenure, the company’s industry-leading EBITDA margins expanded to 44 percent, and its stock price increased more than 400 percent. Melissa has more than 20 years of strategic finance experience in mergers and acquisitions, corporate governance, and investment banking from her time at Goldman Sachs and Bank of America Securities advising on over $400 billion of transactions. She serves as a director on the Board of ModelN Inc., a publicly-traded leader in cloud revenue management solutions. She received a bachelor’s degree from Harvard University and a master’s degree in business administration from Harvard Business School. Outside of work, she loves the beach, fitness, Impressionist art, and exploring the beautiful Pacific Northwest.


Leslie Pendergrast, Chief People Officer


As chief people officer, Leslie has a passion for continuous learning, self-development, and having fun. Her energetic and logical approach to aligning the interest of talented people with business objectives has proven successful in scaling technology companies. Most recently, Leslie served as the Chief People Officer at Code42, where she developed strategies and practices in the areas of talent acquisition, talent development, culture and well-being, total rewards, and HR operations. Previously, she served as Chief People Officer at Datalogix and Sourcefire. She began her adventure in technology by serving as Vice President of Human Resources for Citrix Systems. Leslie loves being outdoors, especially when watching the sun rise or set on the beach. She enjoys hiking, biking, tennis and all things active. A native of Fort Lauderdale, FL, she earned her B.A. from Florida Atlantic University and holds an M.B.A from Nova Southeastern University.


Melton Littlepage, Chief Marketing Officer


Melton leads Outreach’s global team responsible for marketing strategy, including product, brand, demand generation, communications, and technology alliances. He is a seasoned software marketing leader with a strong track record of innovation, creativity, and growth acceleration. He previously led marketing for Tenable, one of the most respected brands in cybersecurity. He also served as senior vice president of marketing at New Relic and as CMO at Schoology, the edtech leader acquired by PowerSchool. Prior to that, he held a succession of marketing leadership roles for more than 10 years at Concur, a multi-billion dollar B2B SaaS company. His travels throughout his career of leading marketing teams across Europe, Asia, Australia, and Latin America have connected him with amazing and inspiring people, many of whom he counts as close friends today.


Mike Zinne, Chief Customer Officer


As Chief Customer Officer, Mike’s business mantra is simple: to make customer relationships more meaningful, personal, and productive. Affectionately known as “Zinne” to his colleagues, Mike was previously VP of Customer Experience at Zendesk, where he ran Support, Customer Success, Solutions Consulting, Professional Services, and Training. Before that, Mike held an executive role at Oracle, where he led a team of more than 120 in the company’s North American solutions consulting group. Mike brings a proven track record of building and deploying world-class customer success teams. He has successfully managed global customer success organizations and thrives on delivering simple approaches to customer experiences. While his passion is customer delight, Mike also has experience in a wide range of executive roles and is an asset when it comes to managing profitability and growth in SaaS organizations. Outside of work, he enjoys the great outdoors. Mike is an avid skier and loves summer water sports.


Prasad Raje, Chief Product Officer


Prasad is responsible for the vision, evolution, and execution of the Outreach product portfolio. He sees himself as a builder and a maker— his product philosophy is to deliver customer ease of use and value by synthesizing insights, measurements, data, and a deep understanding of the underlying technologies. Prasad has a 25 year history of building enterprise SaaS software at companies ranging in size from 5 to 50,000, including founding and growing 3 companies from the ground up. He was most recently SVP of Product at RingCentral, responsible for the flagship UCaaS offering including messaging, video and phone. Previously he was founder and CEO of Instantis, a leader in Cloud PPM software that was acquired by Oracle. He holds a Ph.D. and M.S. in Electrical Engineering from Stanford and a B.Tech from the Indian Institute of Technology, Bombay. In his spare time, he likes to play tennis, ski, and read.


Customer insights

“Working with the Outreach Professional Services team allowed Nintex to create a special touch with their current and future customers. With an Outreach expert helping us along the way, we were able to utilize Outreach in more ways than one.” – Brittinie Harper, Salesforce Administrator, Nintex


 


“It’s unrivaled. It sets your employees up for their day with a task list. It lets them focus on what they want at that moment, whether it’s emails, phone calls, etc. It automates every part of sales and makes it much more enjoyable.” – Michael G., SVP, Sales


 


“Outreach is incredible, I have used it in my last 3 roles. It is allowing Sales to easily and efficiently capitalize on the money and effort that the marketing department is investing.” – Brent A., Account Executive


 


“Outreach takes all of the manual work out of prospecting and following up on leads. The reporting and insights it offers is also huge for managers.” – Mary K., SDR Sales Manager/Team Lead


 


“I appreciate having the ability to set-up sequences that are targeted to specific prospect groups easily. Being able to get insight into the effectiveness of said sequences is icing on the cake!” – Whitney M., Inside Account Executive


 


“Data from Outreach is bringing more context around our prospecting efforts so we have a complete view of what works and how we can continually improve our efforts and efficiency.” – Pam Kong, Manager Of GTM Acceleration, Zoom


 


“In the mortgage industry in general, there is a pretty big gap between the leads that a company generates and the leads that a company closes. We want to close that gap at Guild Mortgage, and we’re utilizing Outreach to do that.” – Gemma Currier, Senior Vice President Of Retail Sales Operations, Guild Mortgage


 


“Every improvement we make within Outreach makes it easier for our SDRs to be more productive and hit quota. It’s really causing a snowball effect, and we’re getting increased attainment against higher numbers.” – Travis Henry, Director Of Sales Operations, Snowflake