Overall Rank: 90
Category: Customer Management
Category Rank: 5
Top 100 Software Companies of 2020
ProfilePipedrive is a cloud-based SaaS company headquartered in Tallinn, Estonia and New York, NY, with other offices scattered across the globe. Their web and mobile app is a customer relationship management (CRM) tool designed to improve business productivity, and ultimately boost sales. The company currently has over 500 employees, and more than 90,000 customers worldwide. They have raised over $90 million in venture funding, mostly from Bessemer Venture Partners, Paua Ventures, Atomico, and Rembrandt Venture Partners.
The #1 user-rated CRM software company recently announced the arrival of Raj Sabhlok, former President of SaaS business application Zoho, as its new CEO. He brings more than 20 years of tech leadership to Pipedrive. As their tenth anniversary approaches, they also plan on launching several new features: a vertical navigation system to improve customer efficiency, an email marketing automation tool, customizable sale reports with interactive dashboards, live chat and website visitor tracking tools, and a toolset to streamline quotes, contracts, and proposals.
Key Products1. Insights and reports - Leave spreadsheets behind and play with your data in customizable reports and interactive dashboards
2. Privacy and security - Have full transparency and peace of mind on when and how your business data is being used
3. Manage leads and deals - Turning on the tap to get more leads, turn conversations into customers and grow revenue at your pace
4. Track communications - Track calls, emails and contact history exactly where you need to and have full visibility and control of your schedule
5. Automate and grow - Eliminate busywork by automating repetitive administrative tasks and learn from artificial intelligence