Overall Rank: 75
Category Rank: 4
Top 100 Software Companies of 2020
ProfileServiceTitan develops mobile, cloud-based software for plumbing, electrical, and HVAC companies to assist them with customer reporting, CRM, intelligent dispatch, and market automation services. Last year, they were ranked the 123rd fastest-growing company in the U.S. on Deloitte’s 2019 Technology Fast 500 list.
The end-to-end solution provider offers mobile solutions for service techs and integrates with QuickBooks and Sage Intacct to help businesses monitor accounting and house calls all on the same platform. Last month, they acquired Buffalo, NY-based Pointman, a tech firm that combines operations management software with analysis, feedback, and even coaching for contractors. The CEOs of both companies are confident that Pointman’s current 6,000 active users will be able to seamlessly transition to the new platform within the next few months.
Ara Madhessian and Vahe Kuzoyan founded ServiceTitan in 2012 as a way to assist their tradesman fathers, both immigrants from Armenia. Today, the company employs over 900 workers in California, Atlanta, and Armenia, and has 4,000 clients in the U.S. and Canada.
Key Products1. ServiceTitan Pricebook Pro - is the only integrated, flat-rate solution that simplifies pricebook management, saves time, and finally provides peace of mind to owners looking to protect their margins and get the most out of every job.
2. ServiceTitan Phones Pro - is a modern, cloud-based phone offering that is fully integrated with ServiceTitan and designed to improve your customer-facing team’s performance, drive higher booking rates, grow revenue and improve efficiency.Not yet a ServiceTitan Customer?
3. Call-Booking Software - When the phone rings, it's critical that your CSRs are ready to convert. The ServiceTitan phone integration enables your team to book more jobs while providing a highly polished customer experience.
4. Dispatch Software - The ServiceTitan dispatch board helps today’s home and commercial service companies optimize technician tracking—so everyone stays on time.
5. Field Reporting Software - You can't grow your business without understanding what works and what doesn't. ServiceTitan's reporting tools provide robust analytics to help bring your business to the next level.