Profile

Smartsheet focuses on collaboration and work management with a SaaS platform that can track projects, assign tasks, share documents, and manage calendars via a tabular interface. Tasks are laid out over a highly intuitive spreadsheet-type interface, which can be sorted according to priority, deadline, or team member. Users can attach, store, and share files within spreadsheet rows, with changes to shared documents being updated in real time. The platform also includes discussion boards, notifications, and alerts, and integrates with Salesforce, Dropbox, and Amazon Web Services.

Smartsheet has been supporting government agencies’ responses to COVID-19 by offering their services free of charge and without future obligation. Almost 100 federal, state, and local governments have tapped into Smartsheet’s platforms. In the beginning of Q1, when the pandemic ramped up in the U.S., Smartsheet’s total users numbered 6.75 million, up from 6.3 million at the end of Q4. The company’s product team rushed to develop 30 templates specifically designed to assist customers through crisis management and transition to work-from-home options.