Voxco
Data Management & Analytics
Montreal, Quebec

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Review

Overall Rank: 490
Category: Data Management & Analytics
Category Rank: 98

Profile

Voxco is a leading actionable insights platform that helps the world’s leading organizations take data-driven decisions to drive growth and fuel omnichannel experiences. With the help of Voxco’s powerful tools, organizations can foster loyalty, increase customer lifetime value, and enhance risk management to deliver exceptional returns on investment. Over 500+ market research organizations, governments & government agencies, universities and global corporations use Voxco to gather data, measure sentiment, uncover insights, and initiate action.


Visit www.voxco.com


Key Products

The Voxco Research Cloud™


Allows customers to maximize the ways to reach respondents. All modes are part of one centralized omnichannel survey software platform, so no matter how they survey respondents, the data stays in the same place.


Voxco Online


Allows users to collect Customer Feedback from online channels like social media, email, web surveys or pop-ups.


Voxco Telephony


Use Voxco CATI with Cloud-based Dialer and Voxco IVR to improve productivity by 400%.


Voxco Analytics


Analyze Survey data with live dashboards, in-depth reporting and perform complex statistical Analysis.


CATI Survey Software


Launch CATI Survey projects of unprecedented scale with Voxco Integrated Phone Survey System. Allows users to combine powerful Voxco CATI mode with Voxco’s Cloud Dialer and Voxco IVR Survey Software.


Voxco Audience


Accelerate survey research projects with on-demand first-hand insight generation technology that captures feedback from relevant audiences at scale. Integrate real time feedback along with operational data to make strategic decisions.


Voxco Dialer is a state-of-the-art telephony system that plugs in easily with Voxco CATI phone survey software. Pick & choose the features that are best for your cloud & on-premise survey call center. Available in the USA: Voxco TCPA Connect.


IVR Survey Software


Best in class interactive voice response survey system. Boost productivity by using smart omni channel routing, advanced call queue management & automated workflows.


Voxco Intelligence applies AI & ML to help users make sense of their customer data by unifying fragmented data and applying predictive analytics to deliver real-time insights so they can decide the next best action.


– ADAPTify is an end-to-end data and analytics platform developed by Voxco Intelligence.


– Voxco Intelligence’s Customer 360° breaks down data silos by pulling, analyzing & unifying data from all sources to form a single view of the customer.


– Fraud & Risk management with AI-infused Platform

Generate insights with AI-enabled solutions to mitigate financial risk and drive profitability across the organization. In real-time and at scale.


– AI/ML Enablement Services

Irrespective of an organization’s approach to developing data science capabilities, it is critical to have the right people, the right process, and leverage the right tools.


– Predictive Analytics

Empower organizations with predictive customer insights to take the right action at the right time with Voxco Intelligence’s predictive analytics software.


-AI-powered Credit Underwriting Solution

Put credit underwriting on automation with an end-to-end intelligent platform. Improve customer experience – Boost approval rates – Make confident credit decision.


Key Executives

Sumit Aneja, CEO


Sumit Aneja is the CEO of Voxco, an omnichannel enterprise feedback management platform. With his experience founding multiple companies and working at the International Monetary Fund, Bank of America Merrill Lynch, and Houlihan Lokey, Sumit brings strong leadership to Voxco. Throughout his career, he’s worked at the intersection of technology, finance, and data in parallel. Sumit founded Pivoton Capital (acquired Voxco in 2019) with a passion to help lower middle-market companies unlock untapped value.​


He holds an MBA from Yale School of Management, an MS in Financial Engineering from Claremont Colleges Consortium, and a BE in Electrical Engineering from Punjab Engineering College.


Alex Iancu, CTO


Alex Iancu is the Chief Technology Officer at Voxco. He has over 20 years of technology experience as well as mandates for the world’s most prestigious digital companies (Logibec, Electronic Arts, Gameloft), the largest Francophone newspaper in North America (La Presse), and successful startups (Datacratic, 2014 Deloitte’s ‘Companies To Watch’ award). Iancu has extensive mobile, digital marketing, and analytics experience and has created architecture for small and large IT systems. He has 15+ years of management experience: VP Engineering, Development Director, Team Lead and has supervised interdisciplinary teams (4 to 250 people). Iancu has helped build new technology departments at Logibec, Electronic Arts, La Presse, and Datacratic.


Customer Insights

“We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.” – Steve Male, VP Innovation & Strategic Partnerships, The Logit Group


 


“Since the last 12 years, Voxco has been with us in carrying out our online studies, whether it’s the gift studies or even our studies on client satisfaction.” – Yves Rocher


 


“Voxco Online provides, quite simply, the best value in the industry” – Frost and Sullivan


 


“With Voxco, we’ve really found that we can treat them as an extension of our own operations. They allow us to deliver top-notch results for our healthcare research partners.” – DG Solutions