Christina Kosmowski
VP, Global Head of Customer Success and Services



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Christina Kosmowski has spent nearly two decades holding leadership positions in the enterprise software space. She is responsible for ensuring customers realize the type of business value from Slack that drives lifetime customer loyalty. Prior to Slack, Christina spent 15 years at Salesforce, where she oversaw functions including renewals, consulting, support, and customer success management.

Christina started her career as a manufacturing engineer at Tenneco Packaging after receiving her BS in Industrial Engineering from Northwestern University and later transitioned into consulting. Christina also worked as a project manager at Inforte, a global consulting firm specializing in e-business software applications.



  1. Christina is one of the pioneers of Customer Success. She started in the CS team in the very early days of Salesforce. Over the years, she ran big chunks of the CS and renewals teams at Salesforce. Now she has built and run CS at one of the fastest growing companies out there, Slack.

    Senior Level Professional, submitted on

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