Erin Fenn
Executive Vice President
Intouch Insight



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Erin joined Intouch Insight in 2019 as Executive Vice President. Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance.

Previously, she was a Chief Operating Officer at 1VALET and before that a Sales and Marketing Director - Peel Region at Reliance Home Comfort. Earlier in her career she worked with MCL Hospitality as a Sales and Marketing Manager.



  1. Building SaaS products through research, innovation and customer centric design. Creating and driving highly effective and talented teams in SaaS sales, marketing and product management. Commitment to driving growth for women in tech, with a side project that mentors and consults women in career growth and navigating the tech workforce through for free. Leads with integrity and compassion. Earned a Forty Under 40 in the capital region for her commitment to growing businesses and talent in Canada’s Capital and ongoing investment in community support

    Staff, submitted on

  2. Erin embodies leadership in its truest form. She leads by example, then empowers those under her to exercise autonomy helping to build the next generation of leaders. Erin leads with empathy, constantly striving to understand the needs and feeling of others. When times are tough, there is nobody you’d rather have on your team to turn to.

    Senior Level Professional, submitted on

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