Holly Files
Chief Customer Officer / SVP, Customer Success



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Holly joined Auth0 in 2019 as Chief Customer Officer / SVP, Customer Success. Auth0 is the first identity management platform for application builders, and the only identity solution needed for custom-built applications.

Previously, she was a GVP, Customer Success & Strategy at New Relic, Inc and before that a Member of the Board of Directors and Compensation Committee at Columbia Helicopters. Earlier in her career she worked with KC Distance Learning Inc. (acquired by K12) as a COO.



  1. Holly Files is an accomplished leader in customer success and operations with proven success in building, developing and enabling high-performing teams. Her expertise in curating strategic plans and initiatives has contributed to Auth0’s success and overall company growth, including notable customer wins and expansions such as Siemens, Autotrader, Providence, Arduino, and many others (https://auth0.com/customers/). Throughout her career, Files has proven to be a thoughtful, organized, and communicative leader who is passionate about the success of her team and customers. Files is recognized by colleagues for her pragmatic, practical, and collaborative approach to problem solving and is praised for her sharp intuition.

    Mid Level Professional, submitted on

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