Mike DeSimone has been a source of leadership and compassion during a scary and unpredictable time. He (along with exec team )managed to keeping the company running smoothly and productively amidst office closures in the UK and in major US cities, always making his valuable time available for employees at every level of the organization. He leaned into his innate inspirational strengths that motivated the team to continue innovating the product, be nimble, and get our customers new features that would enable them to thrive during this time. The transparency at which he operates let the team know that our mission was to support our customers and deliver the best product available to them. This led to the launch of a new no-fee ShopKeep RISE program, where ShopKeep is awarding capital to eligible minority-owned businesses. As well as software integrations and aforementioned tech advancements that let our customers pivot and opened e-commerce capabilities to all. In short, he is inspirational, relatable, customer-focused, intelligent, accessible, and resourceful.
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