Profile

Alan Rihm, CEO and founder of CoreDial, brings over 20 years of business strategy and channel experience to his current role. Alan has been instrumental in establishing the company as a leading private label UCaaS provider that empowers more than 800 channel partners to provide cloud communications to more than 30,000 businesses throughout the United States. Under Alan’s leadership, the company has experienced tremendous revenue growth and exceptional customer retention rates. His laser-like focus has built a team that has established CoreDial’s platform, CoreNexa, as the first UCaaS platform for unified communications that transforms the channel from acting as just sales agents to becoming much more of a trusted advisor for their clients. Now, Managed Service Providers (MSPs), Value-Added Resellers (VARs), and IT Solutions Providers are able to provide their end users with a powerful UC Client, class-leading Contact Center, fully integrated mobile application, and proven administration platform all while realizing industry-leading profit margins under their own brand. Alan has been a successful entrepreneur in the Philadelphia region since 1995, and has a deep background in guiding service providers and software companies to critical mass through profitable growth. In fact, CoreDial was founded after Alan spun off a VoIP division of a 10-year-old Internet Service Provider in July 2005. Alan is a graduate of Drexel University.