Customer Management
Boston, Massachusetts


Overall Rank: 70
Category: Customer Management
Category Rank: 5


  • Top SaaS CEOs of 2022
  • Power 500 Software Company


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Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions and help businesses stand out. 


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Key Products

Drupal Cloud

The first composable experience platform. Assemble and deploy digital experiences, wherever the customers spend time.

Marketing Cloud

Connect with customers and drive ROI for business with the only unified marketing cloud built on a foundation of unified customer intelligence.

Key Executives

Dries Buytaert, Co-founder and Chief Technology Officer

Dries Buytaert is the original creator and project lead for Drupal, a powerful open source platform for building websites and digital experiences. Buytaert is also co-founder and Chief Technology Officer of Acquia, the open source digital experience company. Honored as a Young Global Leader by the World Economic Forum, he holds a PhD in computer science and engineering from Ghent University and a Licentiate Computer Science (MsC) from the University of Antwerp. Buytaert also has been recognized as CTO of the Year by the Massachusetts Technology Leadership Council, New England Entrepreneur of the Year by Ernst & Young and a Young Innovator by MIT Technology Review. He blogs frequently on Drupal, open source, business and the future of the web at

Michael Sullivan, President and Chief Executive Officer

Michael Sullivan is President and CEO of Acquia, effective since December 2017. Sullivan joins Acquia from Micro Focus, where he participated in the merger of Micro Focus with Hewlett Packard Enterprise’s software business. The combined company became the world’s seventh largest pure-play software company and the largest UK technology firm listed on the London Stock Exchange. 

Sullivan was responsible for the information management and governance product portfolio both at Micro Focus and at HP, where he was senior VP and GM for SaaS. Prior to joining HP, he led the Protect business unit at Autonomy, which delivered risk and compliance solutions to Fortune 1000 companies. He joined Autonomy through the acquisition of Zantaz, where he was senior VP of operations and services. Sullivan was the founder and CEO of Steelpoint Technologies, a pioneer in technologies for the intelligent management of unstructured information.

Sullivan was recognized by Ernst & Young as an Entrepreneur of the Year finalist in both 2000 and 2004. Earlier in his career, he was a software developer for Raytheon.  He holds a degree in computer information systems from Bentley University.

Chris Andersen, Chief Financial Officer

As Acquia’s Chief Financial Officer, Chris Andersen is responsible for managing the organization’s global financial, accounting and legal operations.

Chris has more than two decades of financial leadership at publicly traded software companies. Prior to joining Acquia, Chris was vice president of finance at Akamai Technologies. Previously, he was chief accounting officer at Progress Software and corporate controller and CFO for North America at Novell.

Chris began his career with the public accounting firm Arthur Andersen in Seattle. Chris is a CPA and received his bachelor’s and master’s degrees from Brigham Young University’s Marriott School of Management.

Stephen Reny, Chief Operating Officer

As Acquia’s chief operating officer, Stephen Reny leads customer success, professional services, global support, and operations. He joined Acquia from Micro Focus, where as vice president and general manager, he ran the Information management and governance business, as well as the global SaaS businesses.

Reny has more than 25 years of experience leading sales channels, corporate and business development, and mergers and acquisitions. He has held CEO, CFO and COO roles for a number of organizations. Reny began his career in finance and has held executive positions in finance, corporate banking, investment banking, and private equity businesses. Reny graduated from Bentley University.

Chris Doggett, Chief Revenue Officer

As chief revenue officer, Chris Doggett is responsible for all revenue-generating activities at Acquia, overseeing all global sales functions including field sales, inside sales, channel sales, business development, solutions engineering, account management, and sales operations.  With nearly two decades of experience in enterprise technology sales leadership, Doggett has a proven track record of rapidly growing revenue while driving sustainable improvements in productivity and profitability.

Prior to Acquia, he served as Chief Sales Officer for Fuze, SVP of global sales at Carbonite, global channel sales leader at Sophos, and managing director at Kaspersky Lab for North America, among other senior leadership roles.  Doggett has been recognized by CRN on multiple occasions, including as a Channel Chief and a Top 25 Channel Sales leader, and in 2020 he was recognized as one of the Top 100 Global Sales Leaders by The Modern Sale.

Doggett received his bachelor’s degree from Colorado College, an MBA and a master’s of science from the Boston University Questrom School of Business.

Heather Hartford, Chief People Officer

Heather leads Acquia’s talent organization, composed of talent acquisition, human resources/retention and development. Hartford provides key insights and expertise in building and sustaining Acquia’s fast-growing global team and culture. She ensures that Acquia maintains a culture that enables every associate the opportunity to grow and enhance their skills.

Heather was previously chief people officer at Rue La La, where she led the online fashion innovator’s expansion from 100 to 700-plus employees over a five-year period and facilitated growth and diversity through hiring practices and retention/development programs. Heather’s mission at Rue La La was to create a culture that fostered a motivating, supportive, and diverse work environment.

Prior to Rue La La, she held several senior leadership positions at DigitasLBi during a 12-plus-year period. She was responsible for global recruiting, staffing and learning and development, as well as the implementation of processes, systems and tools to support the growth and development of an expanding international company.

Passionate about giving back to the community, Heather has served on both the Big Sister and Ad Club Boards in Boston.

Corporate Responsibility

Acquia’s ongoing commitment to active Environmental, Social, and Governance stewardship continues to make a difference, every day.


Carbon Footprint Reduction

Acquia is committed to reducing their carbon footprint by 50% by 2030 and being 100% Carbon Neutral by 2050. This includes all parts of their emissions, from their business travel, product delivery, and facilities. They’’ll do this in a number of different ways, but always by using accredited partners with certified offset, reclamation, or removal projects.

Fighting Deforestation One Tree at a Time

In particular, they’ve partnered with Tree Nation on tree planting projects in Indonesia and Mozambique. In both of these areas, deforestation had left the coastlines barren and exposed to natural disasters. Acquia’s goal is to not only replant mangroves that have been removed by humans over the years, but also to help educate communities on a more sustainable way of living.


Supporting Community Projects that Empower

Acquia is committed to delivering real change by empowering people to improve their own livelihoods. They  want to help society as a whole produce cleaner energy with less barriers to entry. With community based projects at the heart of what we do, Acquia is helping increase access to cheaper, renewable energy sources in places where it’s needed most.

Making Solar Energy More Accessible

In partnership with Cool Effect, they’re supporting 40,000 rural, off-grid households with solar power. Utilizing unique technology from the Indian Institute of Technology in Madras to help use a direct capture system for solar panels, they’’re helping to remove the requirement for an inverter and therefore reducing the cost of solar panel installation.

Doubling Down on Diversity, Equity, and Inclusion

At Acquia they value the differences in their life experiences and viewpoints. They believe that cultivating and supporting a diverse, global team is directly tied to their success as an organization, fueling innovation, productivity and business outcomes. They work closely with inclusion-focused organizations like Black Girls Code, who work to create more opportunities for everyone within the technology field.

Customer Insights

“Great product for using Drupal at scale” -Global Director, Marketing & Communications, FFW


“The gold standard for hosting and optimizing your Drupal DXP” – Senior Director, Marketing Strategy, RISD Media Group


“Reliable and easy Drupal cloud hosting with outstanding support” – Administrator in Telecommunications