Business Process Management
Boston, MA


Overall Rank: 94
Category: Business Processes
Category Rank: 11


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  • Power 500 Software Company


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Creatio is a global software company providing a leading low-code platform for process management and CRM. The company combines an intuitive low-code platform, best-in-class CRM and a robust BPM in a single solution to accelerate sales, marketing, service and operations for mid-size and large enterprises. Creatio is highly recognized as a market leader by key industry analysts and together with hundreds of partners, operates in 110 countries worldwide.

Dynamic case management tools allow users to understand their clients’ needs and how best to serve them. The software also ensures that building apps and mapping processes are easy for non-IT professionals. Studio Creatio even offers out-of-the-box templates through their Marketplace, designed to improve everything from sales, marketing, productivity, and HR tasks. Retail users can create, manage, and implement loyalty apps, while financial institutions are empowered to guide new client experiences from end-to-end. The customization capabilities are vast, making Creatio’s software solutions extremely agile across many industries.

Founded in 2013 in Boston, Massachusetts, Creatio is led by CEO and managing partner Katherine Kostereva, who has led the company’s growth from a five-person-startup to an industry-leading CRM and process management provider. Creatio software solutions are used by enterprises such as Bayer, L’Oreal, and Visteon, and employed by businesses in 110 countries. In 2021, the company raised a $68M from Volition Capital and Horizon Capital.

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Key Products

1.Studio – Leverage low-code technology to provide non-IT employees with the ability to build apps and processes they need

2.Portal – Portal for collaboration with clients, partners and employees on a single low-code platform

3. Sales – End-to-end sales management platform to accelerate sales processes of any complexity

4. Open Platform – Powerful and flexible platform capabilities allow for easy customization of Creatio code to meet any specific business requirements.

5. Microservice Architecture – The requirements for business app performance, fault tolerance and scalability are constantly increasing, which is challenging to the most modern SaaS solutions. In response to this challenge, the Creatio platform design is based on the principles of microservice architecture.

Key Executives

Katherine Kostereva – CEO and Founder

Andie Dovgan – Chief Growth Officer, Former Chief Sales Officer, Global Markets