Business Process Management
Boston, MA


Overall Rank: 79
Category: Business Processes
Category Rank: 8

Top 100 Software Companies of 2020


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According to the minds behind Creatio, “everyone is a developer” in today’s business ecosystem, and they have a platform that enables just such an idea. Formerly bpm’online, Studio Creatio is a low-code development platform that merges business process management (BPM) with customer relationship management (CRM) in one easy-to-use dashboard. It allows businesses large and small to automate their ideas in ways usually limited to dedicated information technology departments.

Dynamic case management tools allow users to understand their clients’ needs and how best to serve them. The software also ensures that building apps and mapping processes are easy for non-IT professionals. Studio Creatio even offers out-of-the-box templates through their Marketplace, designed to improve everything from sales, marketing, productivity, and HR tasks. Retail users can create, manage, and implement loyalty apps, while financial institutions are empowered to guide new client experiences from end-to-end. The customization capabilities are vast, making Creatio’s software solutions extremely agile across many industries.

Founded in 2002 in Boston, Massachusetts, Creatio is led by CEO and managing partner Katherine Kostereva, who has led the company’s growth from a five-person-startup to an industry-leading CRM and process management provider. Creatio software solutions are used by enterprises such as Bayer, L’Oreal, and Visteon, and employed by businesses in 110 countries.

Key Products

1.Studio - Leverage low-code technology to provide non-IT employees with the ability to build apps and processes they need

2.Portal - Portal for collaboration with clients, partners and employees on a single low-code platform

3. Sales - End-to-end sales management platform to accelerate sales processes of any complexity

4. Open Platform - Powerful and flexible platform capabilities allow for easy customization of Creatio code to meet any specific business requirements.

5. Microservice Architecture - The requirements for business app performance, fault tolerance and scalability are constantly increasing, which is challenging to the most modern SaaS solutions. In response to this challenge, the Creatio platform design is based on the principles of microservice architecture.