Profile

Hyperscience is leading a new AI market category, called hyperautomation. Their mission is to bring AI to the enterprise, empowering their customers to automate their most complex, mission-critical processes with ease and accuracy. Backed by top tier investors their technology boasts the highest accuracy and automation rates in the industry for blue chip customers such as American Express, Charles Schwab, Fidelity, Mars, the United States Department of Veterans Affairs, the United States Social Security Administration and more.

At Hyperscience, we are committed to delivering solutions that meet the highest standards of performance, create positive economic benefits, and drive competitive advantage, as well as inspire trust and confidence in their customers.

Key Products

Hyperscience Hypercell

The Hyperscience Hypercell is an all-in-one software platform that helps organizations use AI to automate and improve their business operations. The Hypercell is designed to modernize the back office and automate all the documents and assets an organization relies on to run their business operations with ease and flexibility, regardless of company size. With Hyperscience Hypercell and Hyperscience R39, working together, businesses can achieve incredible accuracy and automate tough tasks, even in the most complex environments. Through their model-based approach to understand and process this information into an end-to-end workflow, we are able to achieve 99.5% accuracy and 98% automation rates. In addition, the Hyperscience Hypercell is designed to run in all environments – on-premises, hybrid cloud, SaaS, and air-gapped environments. The Hypercell provides customers with flexibility to run their AI initiatives in the manner that best fits their needs. The platform also enables customers to privately train models with their own enterprise ground truth data and includes an easy-to-use interface that enables business users to supervise results based on their own domain expertise.

Customers rely on Hyperscience to orchestrate end-to-end processes and to take action and automate decisions in a wide range of use cases, including  customer service and experience, fraud detection, insurance claims processing, mortgage application processing, supply chain management, and much more. Most importantly, customers can point to Hyperscience as an example of an AI technology investment that successfully delivers real, measurable ROI.

Customer Insights

“From when we signed the agreement to when we started to see data glow through, it was a matter of 5–6 weeks.” – Sean Van Moorleghem, Managing Director, TD Ameritrade

“Hyperscience is a powerful tool transforming the way you work.” – Jennifer F., Intelligent Automation Program Lead

“Hyperscience works. I’ll just leave it there. The Hyperscience technology is outstanding. My internal customers say it is a game changer.”  – Senior Director, IT PRogram MAnagement, An American Multinational Financial Services Company 

“We went from 5 month turnaround times to just 2 weeks thanks to our ability to process mail faster. Our backlog has never been lighter!” – Head of Operations, Citizen-facing agency 

“We’re turning things off that we’ve had in place for 20 years now that Hyperscience is up and running. People are really pleased with what they see.” – VP, Automation, Global BPO

Statistics

• Number of employees: ~200


• Number of countries with offices: New York City (HQ), Salt Lake City, Sofia, London


• Number of customers: We serve 200 logos worldwide. In some cases, partners embed their software and serve multiple customers themselves. A large portion of their customer base are outsourcers that embed their differentiated offering in their platform.


• Revenue: Revenue range is between $50M – $75M


• Growth Rate: Hyperscience has generated a 66% cumulative growth rate since the company began selling products in 2018.

Hyperscience Video

Key Executives

Andrew Joiner, Chief Executive Officer

Andrew is the CEO of Hyperscience. He has a proven track record in scaling growth companies in the AI, automation, and data analytics markets. He assembles high performing teams focused on disruptive innovation that challenge the status quo, drive positive customer and partner engagement, and deliver strong growth and profits. Prior to Hyperscience, Andrew was CEO of InMoment, a leader in customer experience and data analytics solutions. While at InMoment from 2016 – 2022, Andrew grew revenue from $40M to $200 million, and established the company as the market leader in a crowded and competitive marketplace. Before InMoment, Andrew was SVP and GM at HP Software, where he led sales, marketing, R&D, and product management for the business unit, and served as GM for several lines of business. Andrew started his career in technology in 2002 as the founder and CEO of Singlecast, which was acquired by Autonomy in 2006. Andrew resides with his family in Park City, Utah.

Caron Cone, Chief People Officer

Caron serves as Chief People Officer at Hyperscience. She has held senior HR roles at ADP, Turner Broadcasting (now Warner Media), Siemens, and Colonial Pipeline Company. Caron holds a Bachelor’s degree in Mechanical Engineering from the University of Tennessee at Knoxville, a Master of Science degree in Human Resources Management, and an MBA with a concentration in Finance – both from the Keller Graduate School of Management. She also holds certifications in Strategic Workforce Planning and Change Management.

Erin Millender, General Counsel

Erin serves as General Counsel at Hyperscience. She has responsibility for providing day-to-day legal and strategic advice to the Executive Leadership Team, and manages all aspects of the legal function. She has nearly 20 years of experience counseling clients in corporate financing transactions, complex commercial litigation and intellectual property matters, and advising growth stage companies on general corporate matters. Erin holds a B.A. from the University of Pennsylvania, and a J.D. from Northwestern Pritzker University School of Law. She also serves as a member of AI Ethics Board.

Brian Weiss, CTO

Brian serves as CTO and SVP at Hyperscience. A long-time technologist, Brians has held several executive leadership positions throughout his career, developing deep expertise in structured and unstructured data, creating roadmaps for AI and machine learning product innovations. Prior to Hyperscience, Brian served as SVP of Technology and Services at InMoment. Notably, Brians also served as the VP, Worldwide Head of Chief Field Technologists for Hewlett Packard Enterprise’s Big Data Business Unit, and later as the CTO at HP Software.

Organizational Insights

Hyperscience is committed to ethical AI, and adheres to core principles, such as designing AI solutions to support human goals and objectives, ensuring the technology is transparent and explainable, and implementing AI solutions in a way where data remains secure.

Board Members

Elliot Robinson 

Elliott is a partner in the San Francisco office of Bessemer Venture Partners where he focuses primarily on growth investments in SaaS and cloud companies. He started his career with Syncom Venture Partners, investing in both early and growth stage enterprise software and frontier tech companies such as CLEAR and Iridium Satellite (IPO).  He then joined Georgian Partners, investing in a number of successful growth stage software companies such as Kinnser (acquired by Mediware), TurnItIn (acquired by Advance), and eSentire. Prior to joining Bessemer, Elliott was a partner with M12, leading investments in companies such as Livongo, BlueVine, Trusona, and Cooler Screens. Elliott earned his MBA from Columbia Business School and a Bachelor of Science in Mathematics from Morehouse College.

Betsy Akins 

Betsy is a three-time CEO and serial entrepreneur co-founding enterprise software companies in the energy, healthcare and software industries. She scaled companies through hyper growth, and led companies to successful IPO and acquisitions such as Clear Standards bought by SAP and Ascend Communications, $5.4B in revenue acquired by Lucent for $23B.  Betsy brings operational knowledge of how-to tech enable your business and use tech to accelerate business solutions and “time-to-insight” for enterprise customers. She leverages broad contemporary knowledge of digital technology to reduce costs, drive efficiency and productivity using AI machine learning analytics to streamline processes.

Matt Turck

Matt is a Partner at venture capital firm FirstMark, where he focuses mostly on early-stage enterprise and B2B investing.  He was a Managing Director at Bloomberg Ventures, the incubation arm of Bloomberg LP, which he helped start.  Matt was also the co-founder of TripleHop, an enterprise search software startup that was acquired by Oracle, and then an executive at Oracle following the acquisition. Matt is passionate about building communities. Since 2011, he has been running Data Driven NYC, the largest data and AI community in the US. He also organizes Hardwired NYC, a community focused on deep tech. Matt graduated from Sciences-Po (IEP) Paris and holds an LL.M. from Yale Law School.

Ron Shah

Ron is a Partner at Stripes focusing on working with founders of software and technology companies that are scaling rapidly around the world. Ron is currently most actively involved with Hyperscience as well as Stripes partner companies FullStory, Remitly, Sift, SPINS, Remine, and GlobalWebIndex. He was also involved with successfully realized investments in MyWebGrocer, Craftsy, Flatiron Health, Upwork, and eMarketer. He earned a BA in Philosophy from Duke University and graduated Magna Cum Laude.

Dali Rajic

Dali Rajic serves as COO at Zscaler.  He holds nearly 25 years of experience in sales leadership and go-to-market operational roles. At Zscaler, Dali has worldwide responsibility for all aspects related to revenue growth and go-to-market strategy. His career includes leadership roles with AppDynamics, most recent as Chief Customer and Revenue Officer. He played a significant role in AppDynamics’ rapid ascent to market leader. Prior to joining AppDynamics, Mr. Rajic held several senior sales leadership positions at BMC Software and Verint.  Dali has earned an MBA, Financial and Strategic Management from Northwestern University, and a Bachelor of Science, International Marketing from California State Polytechnic University, Pomona.

Investors

AME Cloud Ventures: AME Cloud Ventures is the venture fund led by Jerry Yang, co-founder of Yahoo! AME Cloud Ventures focuses on seed to later stage companies building infrastructure and value chains around data.

Battery: Battery partners with talented founders and teams building category-defining businesses at all stages of growth. Founded in 1983, Battery is a global, technology-focused investment firm with offices in the U.S., Europe and Israel.

Bessemer Venture Partners: Bessemer Venture Partners was born from innovations in steel that literally forged modern building and manufacturing. Today, Battery helps entrepreneurs build and forge long-standing companies all around the world.

BOND: BOND is a global technology investment firm that supports visionary founders throughout their entire life cycle of innovation and growth.

Box Group: BoxGroup Ventures LLC operates as a venture capital firm. The Company invests in technology, consumer, enterprise, fintech, health care, marketplace, and climate companies.

Felicis Ventures: Felicis Ventures Management Company, LLC operates as a venture capital firm. The Company focuses on investments in food, insurance, and health care markets. Felicis Ventures Management serves customers worldwide.

Firstmark: FirstMark is an early stage venture capital firm based in NYC. Our platform, powered by the largest network in venture, is engineered to create company-defining moments. We are proud to back the ambitious founders of the most iconic startups in the world.

Stripes: Based in New York City, Stripes is a leading growth equity firm that invests in branded consumer and software companies. For over a decade, Stripes has partnered with market-leading businesses, fueling the next generation of iconic companies with service and resources that make a critical difference.

3K: Third Kind Venture Capital is a venture capital fund focused on early-stage investments.

Tiger Global: Tiger Global is an investment firm focused on public and private companies in the global Internet, software, consumer, and financial technology industries.

Key Milestones

• 2014: Hyperscience is born to reduce the volume of manual work, reduce clerical errors, help people do better work, and deliver better customer experiences.


• 2017: Hyperscience launches first version of Intelligent Document Processing Solution.


• 2018: Hyperscience crosses the $1M mark in revenue and sells to first Fortune 500 and government customers.


• 2019: Hyperscience raises Series B funding.


• 2020: Hyperscience raises Series C & D funding and experiences 300% revenue growth YoY.


• 2022: Processed 1B+ pages by the end of fiscal year 2022


• 2023: Welcomed new CEO – Andrew Joiner

News and Press Releases

• March 26, 2024: Hyperscience Unveils Latest Version of the Hyperscience Hypercell, Turnkey AI Infrastructure Software Designed to Meet the Emerging Requirements of Today’s Enterprise (Read) 


• Feb 21, 2024: Hyperscience Launches Hyperscience Hyperautomation Network to Expand Partner Offering and Commitment to the Enterprise AI Ecosystem (Read)


• Nov 16, 2023: Hyperscience Welcomes First Field CTO to Accelerate Customers’ Journey to Hyperautomation (Read)


• Nov 1, 2023: Hyperscience Wins 2023 Innovation Award for Pioneering Visual Language Model for the Enterprise (Read)


• Aug 17, 2023:  Hyperscience Receives SOC 2® Certification for Its Enterprise AI Software Infrastructure Platform (Read)

Competitors

ABBYY 

ABBYY puts your information to work. ABBYY combines innovation and experience to transform data from business-critical documents into intelligent actionable outcomes in over 200 languages in real time.

Instabase

Instabase provides a unified platform with artificial intelligence (AI) and workflow automation capabilities that allow organizations to solve their most pressing business challenges at scale. With an open ecosystem that combines AI breakthroughs from research labs and deep industry expertise, the Instabase platform helps institutions embed intelligence into any system or business process and drive transformational outcomes.

Tungsten Automation

Tungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a trusted legacy of 40 years, with a team of 2,200 employees in 32 countries, serving 25,000+ global customers. Tungsten’s commitment to innovation and customer success has earned industry recognition, including being named a Leader in IA and IDP by Everest Group and Process Orchestration by Forrester.