Data Management & Analytics
San Mateo, CA
Overall Rank: 69
Category: Data Management & Analytics
Category Rank: 19
- Top Software Company of 2023
- Power 500 Software Company
Jivox is a leading digital marketing platform that utilizes big data, AI/machine learning, Dynamic Creative Optimization (DCO), customer journey optimization, and identity technologies to deliver user-consented omni-channel precision marketing. The company was established in 2007 and is headquartered in San Mateo, California.
The company has multiple offices worldwide and employs over 200 professionals who work to transform the way brands connect with their audiences. The company’s technology enables brands to serve relevant messages in consumers’ purchase-intent micro-moments across all channels. Brands can track, measure, and optimize customer paths starting from a brand website, email, or exposure to an advertisement that is driving engagement and conversions.
Jivox is pre-integrated with over 25 data partners who provide rich data sets for personalization, and the company’s Programmable Personalization APIs significantly simplify workflows and campaign activation through easy integration with other marketing technologies.
The company is recognized as a leader in creative advertising technologies, and only Jivox delivers 1:1 messaging throughout the customer journey, seamlessly linking paid and owned media. Jivox IQ is trusted by leading global brands, including Marriott International, Toyota, Sony, REI, Pepsi, and more.
It has also received funding from several key investors, including Brandtech Ventures, and Opus Capital. These investments have allowed Jivox to expand its reach and further develop its technology to provide exceptional personalized digital marketing solutions to its customers.
Enterprise Grade Personalisation
Jivox provides a privacy-first architecture and extensibility to ensure that large global enterprises can personalize their 1:1 messaging at scale. The platform also offers a range of features, including cloud-based decisioning and creative rendering, advanced machine learning algorithms, and high-performance analytics, powered by Snowflake technology. Jivox offers a full complement of APIs that allow organizations to operate the platform in a headless mode and integrate with their backend systems. The platform is also pre-integrated with many major systems in the technological ecosystem. Jivox’s security and compliance mechanisms are among the most stringent in the industry, with SAML-based single sign-on for all platform users, SOC 2® Type 2 certification, GDPR TCF 2.0 and CCPA compliance, and a first-party identity graph for utilizing consented user data within the brand’s domain.
The Jivox IQ Platform
It unlocks flexible creative automation and combines it with decisioning built on first-party data, allowing marketers to personalize every touchpoint and continually optimize their campaigns. Dynamic Canvas Studio offers designers complete freedom and flexibility when automating creative production, while the decision graph empowers 1:1 personalization with ease. Jivox IQ provides enterprise-ready personalization, with the latest release, IQ Blaze, offering cutting-edge technology that powers scalable analytics across four key pillars to support large enterprises. The platform also features a data clean room that provides real-time analytics and privacy-first attribution for brands to connect the dots for each customer’s journey.
With its privacy-first architecture, stringent security and compliance mechanisms, and integration capabilities, Jivox is an excellent choice for large global enterprises looking to provide personalized content to their customers across different channels.
Using customer reviews on Capterra and G2, Jivox has an average rating of 5 out of 5 and an overall rating of 4.3 out of 5 respectively. The overall customer satisfaction is quite positive, indicating that Jivox’s platform is meeting the expectations of its customers.
Ease of Use
Ease of use is an essential factor for customers in adopting any new software or platform. Customers appreciate the user-friendly interface of the platform and find it easy to navigate, but some customers find it challenging to use certain features of the platform.
Customer support is a critical aspect of any software company, and Jivox seems to have a good reputation for customer support. Customers appreciate the responsiveness and expertise of the support team, and they find the support team to be highly professional and knowledgeable.
Features and Functionality
Jivox offers a wide range of features and functionality for personalized advertising, including dynamic creative optimization, audience targeting, and cross-channel delivery. Customers find the platform to be highly customizable, and they appreciate the ability to create personalized ads quickly and easily.
Value for Money
Jivox is a premium platform, and customers expect it to provide value for money. Some customers find Jivox to be expensive compared to other platforms, but they appreciate the ROI that the platform delivers.
Integration and Compatibility
Jivox integrates with a wide range of other platforms, including Google Ads, Facebook, and Twitter. Customers appreciate the seamless integration with other platforms, and they find the platform to be highly compatible with other advertising tools.
Although some customers find Jivox to be expensive compared to other platforms, they appreciate the ROI that the platform delivers. Overall, Jivox seems to be a reliable platform for personalized advertising with excellent customer support.
- Jivox is pre-integrated with over 25 data partners who provide rich data sets for personalization.
- Jivox has over 200 employees, including part-time roles, in over 5 countries.
- The company is headquartered in San Mateo, CA, and was founded in 2007.
- Jivox has raised a total of $46.4M in funding over 7 rounds.
- Their latest funding was raised on Apr 18, 2019, from a Series E round.
- Jivox is funded by 7 investors.
- Jivox has a post-money valuation in the range of $100M to $500M as of Apr 16, 2019, according to PrivCo.
Ratings and Commentary
Jivox is a dynamic digital marketing platform that has captured the attention of many users and investors in the industry. With a total funding of $46.4M over 7 rounds, Jivox has established itself as a leader in creative advertising technologies. Its most recent investors, Brandtech Ventures and Diaz Nesamoney, have given the company a post-money valuation of $100M to $500M, according to PrivCo.
The company’s strength lies in its ability to provide personalized, user-consented omnichannel precision marketing. Its use of big data, AI/machine learning, Dynamic Creative Optimization (DCO), customer journey optimization, and identity technologies allows brands to serve relevant messages in consumers’ purchase-intent micro-moments across all channels. Additionally, Jivox is pre-integrated with over 25 data partners who provide rich data sets for personalization, significantly simplifying workflows and campaign activation.
The key people around the table like Diaz Nesamoney, the CEO, and Naren Nachiappan, the CCO have done an excellent job of positioning the company as a leader in the industry. With its cutting-edge technology and top-tier clients such as Marriott International, Toyota, Sony, and Pepsi, Jivox is poised for continued success. However, competitive threats in the industry must not be ignored, and the company should continue to innovate and stay ahead of the curve.
The key members of Jivox are passionate about creating better experiences for all and are committed to promoting a data-driven culture in businesses.
Diaz Nesamoney, CEO
He has a proven track record of founding successful technology companies that harness the power of data to power enterprise and consumer applications. Diaz was previously the Co-founder, President, and Chief Operating Officer at Informatica, which he took from a startup to a publicly traded company in 1999. Before founding Jivox, he founded Celequest, a business intelligence and analytics company, which was acquired by Cognos/IBM. Diaz holds a Masters degree in Computer Science from the Birla Institute of Technology and Science in India and is the author of the first book on using data and technology to personalize digital advertising.
Naren Nachiappan, CCO
Naren is responsible for leading a global organization in customer acquisition and retention. He is also responsible for developing and owning key operational metrics, including customer satisfaction, retention, and profitability. Naren has a wealth of experience in the technology industry, having served as Vice President and General Manager at Wind River, CEO of Proceler, and Senior VP at VenturCom. Naren holds an MBA from the UC Berkeley Haas School of Business and graduated cum laude from Harvard University.
Leo Yen, CFO
Leo is responsible for directing the company’s financial operations. He has extensive experience in international tax structuring and planning, fundraising, mergers & acquisitions, and regulatory and statutory law compliance. Leo has served as CFO for a publicly-traded U.S. company based in Silicon Valley and held senior positions at PricewaterhouseCoopers and Ernst & Young. Leo is a CPA in the state of California and holds two bachelor’s degrees from California State Polytechnic University.
Jeff Taylor, Chief Architect
Jeff is providing technical oversight for all product and engineering initiatives. He has a wealth of experience in creating large-scale systems, particularly in data and video processing. Jeff was previously a software architect at Informatica, where he led multiple key product releases and held patents related to metadata and metadata deployment. Jeff holds a Bachelor of Science degree in Computer Engineering from California Polytechnic State University.
The company’s culture values innovation, integrity, work-life balance, and employee recognition.
Jivox’s vision is to empower brands to engage consumers in a personalized and relevant way. This vision is reflected in the company’s culture, which focuses on innovation, integrity, and work-life balance. Jivox is committed to developing cutting-edge technology while ensuring that the needs of its customers and employees are met. The company values honesty and treats everyone equitably, taking pride in keeping its commitments.
People and Culture
Jivox’s culture is centered on supporting and recognizing its employees’ contributions. The company values work-life balance and encourages its employees to have fun along the way. Jivox provides its employees with a range of benefits, including comprehensive health benefits, retirement savings plans, HSA & FSA Plans, flexible PTO, and travel rewards. The company also offers paid volunteer opportunities through its Jivox Cares program, which demonstrates its commitment to social responsibility.
Innovation is a core value at Jivox. The company is a market leader in developing cutting-edge technology while focusing on the needs of its customers and employees. This commitment to innovation is reflected in Jivox’s workplace culture, which encourages its employees to think creatively and experiment with new ideas. The company provides its employees with opportunities for professional development, including learning and development programs.
Jivox offers its employees a range of workplace perks, including comprehensive health benefits, retirement savings plans, and flexible PTO. The company also offers an employee stock purchase plan, a commuter program, and marketplace discounts through its commerce hub. Jivox recognizes the importance of work-life balance and offers its employees the flexibility to manage their work and personal lives.
Integrity is a core value at Jivox. The company values honesty, treats everyone equitably, and takes pride in keeping its commitments. Jivox is committed to being an equal employment opportunity and affirmative action employer, and it does not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, disability status, or any other applicable characteristics protected by law. The company also provides its employees with legal assistance and employee assistance programs, demonstrating its commitment to supporting its employees.
In conclusion, the company’s commitment to social responsibility and equal employment opportunity reflects its values of integrity and equity.
Diaz Nesamoney, the Founder, President, and CEO of Jivox, is an accomplished technology entrepreneur who has founded three successful technology companies, all focused on harnessing the power of data to power enterprise and consumer applications. He was also previously the Co-founder, President, and Chief Operating Officer at Informatica, which he took from a startup to a publicly traded company in 1999. Diaz holds a Masters’s degree in Computer Science and is the holder of seven technology patents. He is also the author of the first book on using data and technology to personalize digital advertising.
John Squires, the Chief Executive Officer of Akademos, was appointed CEO in April 2011. Akademos offers a turnkey virtual bookstore and marketplace for small and mid-sized schools. John was previously the founder of Next Issue Media, a digital publishing consortium joined by Conde Nast, Hearst, Meredith, News Corporation, and Time Inc. Prior to that, he served as the executive vice president at Time Inc., where he was responsible for leading digital operations and overseeing Time, Fortune, Sports Illustrated, Money and Golf magazines. John holds a BA degree from the University of Washington.
Mani Subramanian, the Founder, and CEO of Fortisure Ventures, founded Fortisure Ventures LLC in January 2011 to identify and mentor early-stage founders to build successful and enduring companies. With more than 40 years of experience in the global information technology industry, Mani has significant leadership, operations, marketing, and sales expertise globally. Mani’s entrepreneurial journey began in 1993 in the SF Bay Area when he founded Caritor (previously IT Solutions). In early 2007, Mani architected a buy-out of Keane, making the combined entity a $1B company with over 12000 employees. Mani also helped co-found Influence Software, a business intelligence company, jointly with Marv Mouchawar in 1996, which was acquired by Informatica in 1999. Mani is a mechanical engineer from the Indian Institute of Technology, Chennai, and an MBA from the Indian Institute of Management, Ahmedabad.
Meghna Subramanian, the Co-Founder and Legal Counsel for Fortisure Ventures, has worked closely with Fortisure’s portfolio companies, closed new investments, and coordinated the legal process for Fortisure and some of its portfolio companies since 2011. Prior to founding Fortisure LLC, Meghna was an associate with the San Francisco office of Latham and Watkins, where she specialized in securities and antitrust litigation and complex business disputes. Meghna received her JD from the University of Chicago Law School and her B.A. in Political Economy from U.C. Berkeley. She is admitted to practice law in the state of California.
the Brandtech Group, is a marketing technology group that helps brands do their marketing better, faster, and cheaper using the latest technology. The group was founded in 2015 by David Jones, the former global CEO of advertising conglomerate Havas. Brandtech led Jivox’s latest funding round in 2019. The Brandtech Group has joined Jivox’s board of directors, and its senior management team will play an active role in guiding the company’s growth.
Diaz Nesamoney is the Founder, President, and CEO of Jivox. He is an accomplished technology entrepreneur who has founded three successful technology companies, all focused on harnessing the power of data to power enterprise and consumer applications. Diaz participated in Jivox’s latest funding round of $9 million in 2019, along with existing investors Fortisure Ventures and You & Mr Jones.
Fortisure Ventures is a San Francisco-based venture capital firm that led Jivox’s Series C funding round of $5.8 million in 2015. The firm was founded by Mani Subramanian and his family, who started Fortisure Ventures to support promising opportunities in the technology business. The Subramanian family also wanted to serve communities and help other causes, which brought Mani to Akron/Canton, OH in 2012.
Opus Capital is a venture capital firm that focuses on early-stage technology companies. The firm has made follow-on investments of roughly $4 million into Jivox, with operational hubs in San Mateo, California, and Bangalore. With this, Jivox has now raised $15 million in two rounds with seed investments by two promoters rolled into it. Opus Capital works to accelerate growth for its portfolio companies by facilitating key relationships, providing access to critical resources, and giving counsel on strategy, finance, and operations.
- 2023 – Jivox Unveils An Industry-First ROISimulator For Dynamic Creative Optimization: Jivox introduced an innovative predictive model offering global brands forecasted returns for automated DCO deployment.
- 2022 – Jivox Named a Top 100 Software Company of 2022 for Outstanding Personalized Commerce Marketing: Jivox was recognized as one of the top 100 software companies of 2022 by The Software Report (TSR).
- 2022 – Shoppable Partners with Jivox to Provide 1-Click Commerce Experience and Conversion Data to Global Brands: Jivox partnered with Shoppable® to offer a comprehensive personalized commerce marketing solution.
- 2022 – Jivox Named One of the Top 25 Data Software Companies for 2022: Jivox was named one of the Top 25 Data Software Companies of 2022 by The Software Report.
- 2022 – Jivox also added 10 of the F100 brands to its customer base, becoming the first among SaaS personalized DCO companies to achieve this milestone.
- Jivox Names Former Google, Facebook Sales Executive, Michael Duff, Senior Vice President of Global Sales (2022)
- Jivox Announces Personalized Commerce Marketing Upgrade To Boost Digital Commerce And Direct-To-Consumer (DTC) Sales (2022)
News and Press Releases
- February 8, 2022 – Jivox Achieves 43% Growth in Annualized Recurring Revenue; First Among SaaS Personalized DCO Companies To Add 10 Of The F100 Brands To Its Stellar Customer Base (Read)
- JANUARY 19, 2022: Understanding the Newest Developments Impacting Marketing Personalization Efforts (Read)
- Sep 9, 2021- Three Ways To Reinvent Marketing As An Individualized Human Experience (Read)
Celtra offers creative automation solutions that enable businesses to enhance the efficiency, speed, and quality of digital advertising production. Their cloud-based software caters to scaling digital advertising content, performance creative, and ad suite building. Celtra boasts an impressive client list, including renowned brands like Adidas, Spotify, NBCU, WarnerMedia, Unilever, and GoPro. Jivox can consider Celtra a strong competitor in terms of creative automation technology and attracting prominent clients.
Smartly.io is a leading SaaS digital advertising platform managing a substantial ad spend and serving 700+ brands globally. Their end-to-end technology focuses on driving profitable growth across various media platforms such as Facebook, Instagram, Snap, Pinterest, TikTok, and Google. Smartly.io offers campaign automation, creative engagement, and real-time insights for maximizing ROI. With clients like Walmart, FanDuel, L’Oreal, Warner Bros. Discovery, Nestle, and Disney/ESPN, Smartly.io presents tough competition for Jivox in terms of ad management and platform reach.
AdCreative.ai is an AI platform that generates high-performing ad creatives within seconds. Their AI-generated creatives come with a performance score, indicating the probability of success in ad campaigns. AdCreative.ai also offers a text generator for ad copies and headlines, along with creative insights based on real-time feedback from connected Google Ads and Facebook ad accounts. Jivox might face competition from AdCreative.ai in terms of AI-generated creatives and real-time performance analysis.
Wrike is a project management platform that streamlines marketing operations, including intake, reviews, and approvals. It offers custom request forms, task automation, and dynamic sorting to simplify the intake process. While Wrike’s primary focus is project management, it can still be considered a competitor to Jivox due to its ability to enhance efficiency and collaboration in marketing workflows. Jivox could evaluate the overlap between their offerings and Wrike’s project management capabilities.
Bynder provides a comprehensive digital asset management (DAM) platform that goes beyond asset management to unify and transform content creation and sharing. Their DAM module simplifies media management, while additional features like brand guidelines, creative workflow, content workflow, and video asset management cater to the end-to-end creative content lifecycle. Bynder is used by renowned brands such as Puma, Spotify, TED, and Five Guys. Jivox could face competition from Bynder in terms of managing digital assets and offering collaborative creative solutions.
Jivox faces strong competition from Celtra, Smartly.io, AdCreative.ai, Wrike, and Bynder in various aspects of digital advertising, creative automation, project management, and digital asset management.
Jivox, a global company, demonstrates a strong commitment to corporate responsibility by encouraging employee engagement in charitable initiatives. Their annual contest allows employees to showcase their personal support for charitable causes, with the top three causes receiving a generous donation of $1000 each from Jivox. This initiative not only benefits society but also fosters a sense of community and understanding among employees.
One of the selected causes is Wednesday’s Gift, an all-volunteer organization that promptly provides essential life necessities to residents of Marin County and San Francisco County. Employees from Jivox have been actively involved with this registered 501(c)(3) non-profit organization for over 10 years. Together with a group of volunteers, they organize the creation of care packages on the nights before Thanksgiving and Christmas Eve. These packages contain toiletries, such as soap, shampoos, conditioners, and socks, among other items.
Another Jivox employee, supports Eco Matcher, an organization that addresses the climate crisis across the Asia-Pacific (APAC) region. Jivox firmly believes in actively participating in environmental efforts to combat climate change and ecological degradation. Eco Matcher allows individuals and companies to pay for tree planting and provides visual updates on the trees, the farmers involved, and their locations. Employees at Jivox believe that this initiative provides a virtual opportunity for Jivox employees worldwide to engage in a positive environmental cause.
Employees at Jivox are also dedicated to improving education through support for Janpad Prathmik Sala in Chattisgarh, India. They have actively engaged in several corporate social responsibility (CSR) initiatives with various groups in the past. Recognizing the importance of education in transforming society, they aim to make a difference in government schools in rural areas.
By supporting these three causes, Jivox demonstrates its commitment to making a positive impact on the communities it operates in. The company’s corporate responsibility initiative not only provides financial support to worthy organizations but also encourages employee involvement in meaningful causes. Jivox aims to create a better society by supporting charitable initiatives focused on providing basic necessities to the less fortunate, combating climate change, and improving education. These donations made by Jivox will undoubtedly contribute to the positive transformation of local communities and the causes they serve.