HR Processes
Morristown, NJ


Overall Rank: 63
Category: HR Processes
Category Rank: 6


  • Top Women Leaders in SaaS of 2020
  • Power 500 Software Company


Majesco is the partner P&C and L&A insurers choose to create and deliver outstanding experiences for customers. They combine technology and insurance experience to anticipate what’s next, without losing sight of what’s important now. Over 350 insurers, reinsurers, brokers, MGAs, and greenfields/startups rely on Majesco’s SaaS platform solutions of core, digital, data & analytics, distribution, and a rich ecosystem of partners to create their next now.


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Key Products

Majesco CloudInsurer®

A cloud-based insurance platform that delivers competitive differentiation at speed, the right price and scale.

Majesco P&C Solutions

Capabilities that empower innovation of new products, services, channels, and business models and help build the future of insurance

Majesco L&A and Group Solutions

Forward-thinking, innovative capabilities that can accelerate a customer’s transformation journey.

Analytics Solutions

Powerful, data-driven solutions that integrate, organize and uncover strategic insights using internal and external data sources.

Insurance Distribution Management Software

Agility to expand distribution channels to drive growth and create ease of doing business through digital capabilities to accelerate speed-to-market

Majesco Digital1st® Insurance

A digital insurance platform to enable and accelerate digital transformation and digital maturity curve journey.

Key Executives

Adam Elster, Chief Executive Officer

Adam joined Majesco as Chief Executive Officer in 2018. Prior to joining the company, Adam served as President of Global Field Operations and as a member of the Executive Leadership team at CA Technologies, a $4.5B Fortune 500 organization and business partner to the world’s largest companies. There he led high-performing teams who helped businesses grow across emerging markets and supported many of the world’s most powerful enterprise organizations through their digital transformation journey by helping them become more agile, more secure, and more capable of solving critical challenges and delivering innovation to adapt to changing market demands.

Under his direction, CA evolved from legacy software vendor to digital transformation leader across DevOps, API Management, Security and Agile Management. Adam holds a Bachelor of Arts in Psychology and Master of Sciences in Management and Information Systems from New York University. Adam currently sits on the Board at Optanix, an IT Service Management company, and at, a non-profit that connects businesses with schools to provide advancement opportunities for students in underserved communities.

Manish Shah, President and Chief Product Officer

Manish Shah is the President and Chief Product Officer at Majesco. In this role, he is responsible for management and development of innovative software products for the global insurance business and works on strategic directions for the company as a member of the leadership team.

Prior to the merger of Cover-All and Majesco, Manish was President and CEO of Cover-All and served on its Board of Directors. Before being named CEO in July 2013, Manish was Cover-All’s Chief Technology Officer and was also responsible for sales and operations, including strategic planning, customer relationships and product management. Prior to joining Cover-All, Manish held several technology management positions independently and with Tata Consultancy Services for over a decade, serving a wide variety of industries including P/C Insurance. He was responsible for business development, product management, project management and solution consulting to various enterprises including many Fortune 500 companies. Manish earned an M.B.A. from Columbia University, and a Bachelor of Science degree in Computer Science from MS University of Baroda, India.

Melissa Blankenbaker, Chief Human Resources Officer

Melissa joined as the company’s Chief Human Resources Officer in October 2019. She is responsible for the full scope of human capital disciplines for Majesco’s worldwide workforce and for transforming the company’s strategy for discovering, attracting, developing, and retaining exceptional talent. Melissa previously worked at Mastercard, where she was Vice President of Global HR for the Data & Services organization. Prior to this, she spent her career with CA Technologies where she held an array of HR leadership positions and was responsible for creating and executing holistic talent strategies that enabled positive business outcomes.

Melissa holds a B.A. from the University of Georgia as well as GPHR (Global Professional in Human Resources) certification, and continued her graduate studies at Southern Methodist University.

Denise Garth, Chief Strategy Officer

Denise Garth is Chief Strategy Officer responsible for leading marketing, industry relations and innovation in support of Majesco’s client centric strategy, working closely with Majesco customers, partners and the industry. She is a recognized Top 50 InsurTech Influencer and industry leader with both P&C and L&A insurance experience as a CIO and business executive with deep international ties in Asia and Europe through her ACORD leadership role. Denise is an acknowledged strategic thinker, innovation leader, international speaker, and author of thought leadership and articles regarding the key issues and opportunities facing the industry today to prepare for the future.

Prior to joining Majesco, Denise held business and technology senior executive roles with leading insurance companies, including Mutual of Omaha, CUNA Mutual and Century Cos. of America. At ACORD, she was vice president of standards and membership driving ACORD’s international expansion and market presence. While at Innovation Group, she was EVP of strategic marketing and global head of market strategy, where she re-established the company’s position through market-driven strategy and solutions. Most recently she was Partner and Chief Digital Officer with Strategy Meets Action, leading the Innovation Practice evaluating emerging technologies, outside industry trends, and innovation and their implications and opportunities for the industry. Denise is a Cum Laude graduate, with a BS in Math and Computer Science from Central College in Iowa, MBA work at the University of Northern Iowa and attended various executive leadership programs.

Jim Miller, Chief Revenue Officer

Jim joined Majesco as Chief Revenue Officer in March 2018. In this role, he’s responsible for driving Majesco’s overall go-to-market methodology and execution of the company’s growth strategy. Prior to joining Majesco, Jim had a successful career at CA Technologies, where he led sales strategy for products and field teams across multiple business units worldwide, with revenues ranging from $350 million to $2.5 billion. He spent 20 years in executive leadership and general management roles, earning a reputation for delivering top performance across partner and direct sales channels by improving operational discipline, transforming systems, and developing consistent and repeatable growth at scale.

Jim is known as a transformational leader and recognized for building high-performing teams who are committed to the company vision, thrive on change, and are motivated to achieve aggressive goals for the mutual benefit of the organization and its customers, including many Fortune 500 companies. During his time at CA, Jim pioneered a complete turnaround from sales decline to sales growth across several product business units and received more than 25 awards for excellence in sales leadership and top performance in revenue generation. Jim has a Bachelor’s degree from the University of Maryland at College Park.

Ed Ossie, Chief Operating Officer

Ed Ossie has served as the Chief Operating Officer at Majesco since January 2015. In this role he is responsible for driving the company’s growth strategy, key operational initiatives and corporate development.

Ed has over 25 years of international experience serving high-growth technology companies, spending the last 20 years in chief operating and chief executive roles. Prior to joining Majesco, Ed was Vice President and Director at Corum Group, a Global M&A Advisory firm focused on the Technology segment. In this role he advised a number of high-growth technology teams on how they might win, shape and scale their operations to create impact and options for their future.

During this same time, he also served on the Majesco Executive Advisory Board. Before Corum Group, Ed served in a variety of roles at Innovation Group PLC from 2001-2010 such as Group President, Chief Operating Officer Technology and Executive Director. Prior to 2001, along with his investment partner the Halifax Capital Group he led the sale of MTW Corporation to Innovation Group as MTW CEO. Earlier in his career he spent several years at Texas Instruments and was Division Manager and Vice President for the Software Group, which grew from start-up to 1300 people in 5 years. Ed graduated with a Bachelor of Science degree from Missouri State University and attended select Executive Programs at Stanford Graduate School of Business, such as the Executive Program for Growing Companies and the 2011 Directors Consortium.

Lauren Holmes, Chief Information Officer

Lauren joined Majesco as Chief Information Officer in 2019. In this role, she’s responsible for fostering a world-class IT organization and for furthering Majesco’s use of next generation technologies to create competitive advantage and ongoing transformation as the company continues to help insurers innovate and become more agile to meet the demands of a software-driven world.

Prior to joining Majesco, Lauren had a successful career at CA Technologies, where she provided critical transformation leadership through major organizational growth and technological advancement, and successfully led the adoption of industry-leading agile practices to keep the company competitive in the rapidly-evolving software industry.

Lauren is known as a thought leader and champion for leveraging IT as a strategic partner to the business, whether that includes implementation of industry-leading SaaS solutions, or defining and building elements of an end-to-end customer and operational experience centered around digital engagement. Her professional training includes Deloitte’s CIO & Executive Program, the Darden Financial Management Program, and Harvard Business School Executive Education.

Joe Aho, Chief Financial Officer

Joe joined the Majesco Leadership Team in October 2020 as Chief Financial Officer. In this role, he leads Majesco’s global finance and operations organizations where he’s responsible for solidifying the company’s ability to capitalize on the growing demand for software solutions that deliver digital transformation at speed and scale.

Prior to joining Majesco, Joe held several positions in the Sales Operations and Finance areas at Compuware, where he most recently served as Chief Financial Officer. In 2014, Joe played an integral role in the sale of Compuware to Thoma Bravo. Under the ownership of Thoma Bravo, Compuware went through a very successful transformation. Joe was key to this transformation resulting in a declining company becoming a growing company while also successfully integrating several acquisitions.

Joe is known as a seasoned finance expert who brings extensive experience and a proven track record in driving growth for enterprise software companies. Joe holds an MBA from Wayne State University and a BA in Economics from The University of Michigan Dearborn.

Customer Insights

“As a long-term client of Majesco, we understand and share their drive for innovation and transformation. Our early involvement as a beta client provided us the insight of how we could effectively use the digital platform to continue our business transformation, in this case with our agent portal. We’re thrilled to be extending our partnership and leveraging the next-gen capabilities of Majesco Digital1st Insurance Platform which now allows our agents to rapidly complete quotes and seamlessly transfer information to Majesco Policy for P&C without any assistance, significantly making it easier to do business with MMG. This is just another step on our transformation journey.” – Stacy Shaw, Senior SVP, Chief Information Officer at MMG