Overall Rank: 48
Category: Customer Management
Category Rank: 3
- Top Software Company of 2021
Outreach is the largest and fastest-growing sales intelligence and engagement provider, helping companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. With a valuation of $4.4B, Outreach is the most valued platform in the category. More than 4,800 companies such as Adobe, Tableau, Okta, Splunk, DocuSign, and SAP depend on Outreach’s enterprise-scale, unparalleled customer adoption, and robust AI-powered innovation.
Outreach’s AI-powered technology helps its customers drive measurable growth, increase efficiency and effectiveness of customer-facing teams, and improve visibility into sales activity and performance. One Forrester study shows that Outreach provides an ROI of 387% over three years. The only sales engagement and intelligence platform to make the Forbes Cloud 100, Outreach was also the fastest-growing vendor in the category on the Deloitte Technology Fast 500.
Before the pandemic, Outreach’s sales engagement technology was considered a nice addition for any sales team. Now, it’s essential. With 80% of buying and selling activities now in remote or digital settings, every member of the revenue team needs an engagement and intelligence platform to better understand the sentiment of their prospects and customers, and to manage and orchestrate their omnichannel interactions. During the pandemic, Outreach’s revenue cleared $100M, and its new logo acquisition was up 100% in the first quarter of 2021.