Profile

In 2021, with a combined mission to unlock better healthcare, Kareo and PatientPop joined forces to form Tebra — a complete practice automation solution for independent healthcare practices and billing companies. 

Tebra provides the digital tools and support built to help independent practices attract new patients, deliver modern care, get paid quickly, and operate efficiently. From a powerful EHR to cutting-edge automation tools, Tebra’s products come together to form the complete operating system for practice success. Tebra makes it easier for patients to access the care they need and provides the digital conveniences they have grown to expect from their providers. 

The name Tebra is derived from the word “vertebrae” and symbolizes the role the company serves as the backbone of practice success, delivering digital technology to connect providers and their patients. Headquartered in Southern California, the company currently has approximately 1,000 employees supporting close to 150,000 healthcare providers who are delivering care to more than 123M million patients in the U.S.

Key Products

Practice Growth

It empowers healthcare providers to attract new patients and retain existing ones through the power of a strong digital presence. By leveraging innovative tools and strategies, providers can expand their reach, enhance online visibility, manage their reputation, and ultimately grow their practices.

Patient Experience

The product is committed to delivering a uniquely frictionless experience for patients, providing convenient access to care that builds trust and fosters a healthier practice. Through intuitive and patient-centric solutions, such as online appointment scheduling and automated reminders, Tebra enhances patient engagement and satisfaction, ultimately improving overall outcomes.

Care Delivery

The solution offers a modern and certified Electronic Health Record (EHR) solution designed to meet the needs of today’s providers. This comprehensive system provides robust charting capabilities, streamlined documentation processes, a holistic view of patients and their history, electronic prescribing (eRx), electronic laboratory ordering (eLabs), telehealth capabilities, and more. With Tebra’s EHR, providers have full control over how they deliver care, enhancing efficiency and patient outcomes.

Billing and Payment

This solution streamlines revenue cycle management, helping practices generate revenue faster and at higher rates. With integrated tools for billing, claims management, and payment processing, providers can optimize their financial operations. Tebra’s data and insights solutions further enable providers to understand every aspect of their practice’s performance through robust analytics, aligning insights from clinical, financial, acquisition, and reputation operations.

Data and Insights

It empowers businesses with a powerful solution for data-driven decision-making. By harnessing advanced analytics and cutting-edge technologies, organizations can unlock valuable insights and drive strategic growth. Tebra’s comprehensive data analysis enables businesses to gain a competitive edge, optimize operations, and make informed choices that lead to success.

Customer Insights

Tebra serves over 100,000 healthcare providers and is committed to improving every step of the care journey for both providers and patients. Tebra’s solutions have helped healthcare providers to grow their practices, enhance patient experiences, improve care delivery, streamline billing and payments, and gain insights into their practices. Tebra’s customers have reported high satisfaction with the company’s products and services, which has helped them to achieve better patient outcomes and grow their practices.

According to customer reviews on G2 receiving a 4.1 star, Tebra’s PatientPop solution is highly regarded for its comprehensive features that empower healthcare providers to enhance their online presence, attract new patients, streamline billing and payment processes, and gain valuable insights through robust analytics. Users appreciate the platform’s versatility, user-friendly interface, and integration with electronic health record (EHR) systems, enabling seamless care delivery and telehealth capabilities.

On Capterra with a 4-star rating, Tebra’s emphasis on customer experience stands out. Customers appreciate the platform’s ability to centralize customer interactions, capture feedback, and analyze customer data, enabling them to make informed decisions and improve overall customer satisfaction. The seamless integration with existing systems and dedicated customer support teams also receives positive feedback, demonstrating Tebra’s commitment to providing exceptional service and support to its customers. 

The consistently positive feedback from customers showcases Tebra’s ability to effectively address the needs of healthcare providers and deliver value through its solutions. By continuously listening to customer feedback and enhancing its offerings, Tebra solidifies its position as a trusted partner in the healthcare technology sector.

Statistics

• Customers: 2000+


• Funding rounds: 3


• Total Funding: $137M (2022)


• Acquisitions: 2


• Investors: 9


• KPI Performance: 78.05M


• Website visits: 4800+


• Google Ratings: 5

Rating and Commentary

Tebra, a leading healthcare technology company, has garnered significant attention and recognition within the industry. With its innovative platform and comprehensive suite of solutions, Tebra is dedicated to enhancing the patient experience, promoting practice growth, and fostering a positive work environment.

The company’s commitment to delivering exceptional value to its customers is evident through its strong leadership team and substantial funding. Tebra has secured investments from renowned investors such as Commonfund, Golub Capital, HLM Venture Partners, Montreux Equity Partners, and OpenView. These investors not only provide financial support but also bring their expertise and networks to support Tebra’s growth and innovation.

Under the guidance of Chief Executive Officer (CEO) Dan Rodrigues, Tebra has demonstrated a relentless focus on driving innovation and staying at the forefront of industry trends. With a passion for improving patient care, Tebra is poised to become a key player in the healthcare technology sector. Tebra’s CEO is complemented by a dynamic team of executives, including Luke Kervin as Chief Innovation Officer and Kyle Ryan as Chief Technology Officer. Each executive brings valuable experience and expertise to their respective roles, contributing to Tebra’s overall success.

With a solid reputation and a commitment to driving innovation, Tebra has gained recognition as one of the top healthcare technology companies. By harnessing the support of its investors, the company is well-positioned to continue revolutionizing the healthcare technology landscape and delivering exceptional solutions to healthcare providers and patients alike.

Tebra's Video

Key Executives

Dan Rodrigues, Chief Executive Officer

Leading the company with a focus on strategic direction and overall company growth. With his extensive experience in healthcare technology, Dan brings a deep understanding of the industry’s challenges and opportunities. Under his leadership, Tebra is well-positioned to drive innovation and empower healthcare providers to deliver exceptional patient experiences.

Luke Kervin, Chief Innovation Officer

Luke spearheads Tebra’s innovation initiatives, driving the development of cutting-edge solutions that transform the healthcare industry. With a passion for leveraging technology to enhance patient care, Luke brings a strategic vision to Tebra’s product roadmap, ensuring the company stays at the forefront of healthcare innovation.

Kyle Ryan, Chief Technology Officer

Kyle oversees the technological infrastructure and product development at Tebra. With a strong background in software engineering and a passion for advancing healthcare technology, Kyle ensures the company’s solutions are scalable, secure, and aligned with the needs of healthcare providers. His expertise contributes to Tebra’s ability to deliver robust and innovative software solutions.

Kevin Marasco, Chief Marketing Officer

Leading marketing efforts with his strategic marketing expertise, Kevin drives brand awareness, demand generation, and customer engagement initiatives. Through targeted marketing campaigns and a deep understanding of the healthcare industry, Kevin ensures Tebra’s message reaches the right audience, enabling the company to grow its customer base and market presence.

Faiza Hughell, Chief Revenue Officer

Faiza is responsible for driving revenue growth and building strategic partnerships. With her extensive experience in sales and business development, Faiza leads Tebra’s revenue-generating activities and fosters relationships with healthcare providers. Her customer-centric approach and industry knowledge contribute to Tebra’s success in driving the adoption of its software solutions.

Organizational Insights

Tebra’s website provides a glimpse into the company’s culture and values, highlighting its commitment to diversity, equity, and inclusion (DEI) initiatives. They embrace a range of employee resource groups (ERGs) such as AHA (Asian Heritage Community + Allies), Noir (Black + African American Community + Allies), Poder Latino (Latinx Community + Allies), Pride (LGBTQIA+ + Allies), and SHE (Supporting Human Equality) to foster an inclusive workplace. This emphasis on DEI not only reflects Tebra’s dedication to creating a welcoming environment but also demonstrates their understanding of the importance of diverse perspectives in driving innovation.

Glassdoor reviews offer additional insights into its organizational culture and work environment. Employees commend the company for its collaborative atmosphere, supportive leadership, and opportunities for growth. The positive ratings indicate that the company values its employees and provides a conducive workplace where individuals can thrive professionally. Many employees appreciate the company’s focus on work-life balance, recognizing the importance of personal well-being alongside professional growth.

Career opportunities are also highlighted on their website, showcasing their commitment to attracting and retaining top talent. The company offers a range of positions across various departments, including engineering, sales, marketing, and customer success. By promoting a culture of continuous learning and development, Tebra encourages employees to enhance their skills and contribute to the company’s success. Moreover, Tebra’s dedication to innovation is evident through its emphasis on technology and product advancements. The company’s leadership team, brings a wealth of expertise to drive innovation in the healthcare technology space. This focus on staying at the forefront of technological advancements enables the organization to deliver cutting-edge solutions that empower healthcare providers and enhance patient care.

Tebra is a forward-thinking healthcare technology company that prioritizes diversity, equity, and inclusion while fostering a collaborative and supportive work environment. The positive employee reviews and the emphasis on work-life balance indicate high employee satisfaction and engagement.

Company Quote:

“Tebra is the first company I’ve worked for that celebrates cultural diversity. From our active employee resource groups to the cultural calendar, Tebra has created a company culture that really supports diversity.” – Jordan White, Onboarding

“Psychological safety is so important in today’s culture and Tebra has allowed me to bring my most authentic self to work every day!” – Michael Hamilton, Account Management

“Tebra proactively encourages employee feedback and genuinely engages with us to analyze and provide resolution. All employees’ voices are valued, which improves company culture.” – Cara Burris, Creative Lab

“The goal is to be myself at home and at work. I’ve become dedicated to bringing my full self to work because it fuels me to consistently be the best that I can be in all areas of my life.” – Jazimar Jones, Marketing

Board Members

Tom Hale

As a board member of Tebra, Tom Hale contributes his vast experience in the technology and healthcare sectors. Having served as the former President and COO of SurveyMonkey, his strategic insights and operational expertise are instrumental in guiding Tebra’s business strategies and driving innovation.

John Lyman

With a strong background in finance and investment, John Lyman brings valuable financial acumen to the board of Tebra. As a Partner at HLM Venture Partners, a healthcare-focused venture capital firm, his expertise in investment strategies and market trends helps shape Tebra’s financial decisions and growth plans.

David Cosgrove

With his extensive experience in the healthcare industry, David Cosgrove plays a crucial role as a board member of Tebra. Having served in leadership roles at various healthcare technology companies, he provides valuable guidance on industry trends, market dynamics, and strategic partnerships to drive Tebra’s success in the rapidly evolving healthcare landscape.

Investors

Commonfund

Commonfund is an institutional investment firm that manages assets for nonprofit organizations. With a long history of successful investments, Commonfund provides a range of investment solutions tailored to the unique needs of its clients. Their expertise in alternative investments, risk management, and asset allocation strategies makes them a trusted partner for organizations seeking sustainable growth and financial stability.

Golub Capital

Golub Capital is a leading credit and private equity firm that specializes in providing financing solutions to middle-market companies. With a focus on partnership-driven lending, Golub Capital supports companies in various sectors, including healthcare, technology, and business services. Their deep industry knowledge, flexible capital structures, and collaborative approach make them a valuable investor for companies seeking growth and expansion opportunities.

HLM Venture Partners

HLM Venture Partners is a venture capital firm that focuses exclusively on investing in healthcare companies. With a team of experienced healthcare investors, HLM Venture Partners provides capital, strategic guidance, and industry expertise to its portfolio companies. Their investment focus spans across sectors such as healthcare services, medical technology, and digital health, enabling them to identify and support innovative companies in the rapidly evolving healthcare landscape.

Montreux Equity Partners

Montreux Equity Partners is a private equity firm that specializes in growth-stage investments in the healthcare sector. With a track record of successful investments, Montreux Equity Partners provides capital and strategic support to companies aiming to disrupt the healthcare industry. Their deep industry knowledge, extensive network, and operational expertise contribute to their ability to identify and scale high-potential companies.

OpenView

OpenView is a venture capital firm that focuses on investing in expansion-stage software companies. With a dedicated team of experts and a network of industry advisors, OpenView provides capital, operational support, and strategic guidance to its portfolio companies. Their investment approach is centered around building long-term partnerships and helping companies scale their operations, enter new markets, and achieve sustainable growth.

Key Milestones

• Tebra has achieved a significant milestone by being recognized as the Best Psychiatry Electronic Medical Records (EMR) Software for 2023 by Capterra, a prominent software review platform. This recognition highlights Tebra’s commitment to delivering tailored EMR solutions specifically designed to meet the unique needs of psychiatry practices. 


• Tebra was named on the 2023 list of top healthcare technology companies. This recognition showcases Tebra’s position as a leader in the healthcare technology industry. Being included on this prestigious list highlights Tebra’s commitment to innovation, excellence, and its significant impact on the healthcare sector.


• Tebra named Best Places to Work 2023. This highlights Tebra’s dedication to creating a positive and rewarding work environment for its employees. Being recognized as one of the best places to work in Los Angeles demonstrates Tebra’s commitment to fostering a supportive and engaging workplace culture.


• Tebra secures more than $72 million at over $1 billion valuation to expand digital healthcare technology platform in 2022

News and Press Releases

• April 3, 2023: Medi+ssage leverages Tebra’s complete operating system to boost clinical and financial efficiency (Read)


• March 16, 2023: Tebra’s Integrated Platform Enables Celebrations Speech Group to Open New Locations (Read)


• February 15, 2023: Tebra’s State of the U.S. Medical Billing Industry Report reveals billers have positive outlook for 2023 (Read)


• August 17, 2022: Tebra’s Complete Operating System adopted by Alturas Pain and Spine Specialists (Read)

Competitors

Epic

Epic is a prominent competitor to Tebra, offering a comprehensive suite of healthcare software solutions. With a strong focus on interoperability and extensive integration capabilities, Epic provides a robust Electronic Health Record (EHR) system that directly competes with Tebra’s care delivery solutions. Epic’s widespread adoption in the healthcare industry and its reputation as a leading EHR vendor make it a formidable competitor for Tebra.

Solutionreach

Solutionreach specializes in patient communication and engagement solutions. Their platform offers features like appointment reminders, online scheduling, and patient surveys. This directly competes with Tebra’s patient experience solutions, as both companies aim to enhance patient engagement and satisfaction. Solutionreach’s emphasis on effective patient communication and personalized interactions make it a notable competitor to Tebra.

Rocket.Chat

Rocket.Chat is a popular open-source messaging and collaboration platform used by healthcare organizations. It offers secure messaging, video conferencing, and file sharing features. As a competitor to Tebra, Rocket.Chat provides an alternative communication tool that healthcare providers may consider for enhancing care coordination and team collaboration. Its customizable nature and cost-effectiveness make it an attractive choice for some organizations.

Paubox

Paubox is a secure email platform that focuses on ensuring HIPAA compliance in healthcare communication. By offering encrypted email services, Paubox addresses the security concerns surrounding patient data transmission. This competes with Tebra’s data security and privacy offerings. Paubox’s emphasis on secure communication and ease of use positions it as a viable alternative for healthcare organizations looking for secure email solutions.

Corporate Responsibility

Tebra recognizes the importance of diversity, equity, and inclusion (DEI) in creating a positive and thriving workplace environment. As part of its corporate responsibility initiatives, Tebra actively promotes an inclusive workplace that welcomes, supports, and celebrates the uniqueness of its employees. Tebra’s commitment to DEI is exemplified through its sponsorship of various Employee Resource Groups (ERGs) aimed at fostering a sense of belonging and empowerment among underrepresented communities.

• AHA (Asian Heritage Community + Allies): The AHA ERG at Tebra focuses on creating a supportive environment for individuals of Asian heritage and their allies. By providing a platform for networking, mentorship, and cultural exchange, the AHA ERG helps employees celebrate their heritage and promotes cross-cultural understanding within the organization.


• Noir (Black + African American Community + Allies): The Noir ERG at Tebra is dedicated to supporting Black and African American employees and their allies. Through educational initiatives, community outreach, and advocacy, the Noir ERG aims to create a more equitable workplace while fostering a sense of belonging, empowerment, and cultural representation.


• Poder Latino (Latinx Community + Allies): Tebra’s Poder Latino ERG is committed to uplifting and empowering Latinx employees and their allies. By providing opportunities for professional development, cultural awareness, and community engagement, Poder Latino promotes inclusivity and champions the contributions of the Latinx community within Tebra.


• Pride (LGBTQIA+ + Allies): The Pride ERG at Tebra advocates for LGBTQIA+ individuals and their allies, fostering a safe and inclusive workplace. Through educational events, allyship programs, and community involvement, the Pride ERG supports diversity, acceptance, and equality for all LGBTQIA+ employees at Tebra.


• SHE (Supporting Human Equality): The SHE ERG at Tebra focuses on empowering women-identified employees and their allies. By promoting gender equality, providing mentorship opportunities, and addressing challenges faced by women in the workplace, SHE fosters an inclusive environment where women can thrive and excel.

Additionally, Tebra demonstrates its commitment to DEI by recognizing the significance of social movements such as Black Lives Matter. By acknowledging and supporting the movement, Tebra actively contributes to the fight against racial injustice and inequality, both within the workplace and in society at large.