Bart Carlson
CEO and Chief Customer Advocate



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Bart Carlson has provided the management focus instrumental to Napersoft's pre-eminence in the "real-time customer communications management" market. Napersoft's solutions are used by an impressive array of businesses and institutions and power more than 100,000 users world-wide in support of on demand business critical customer communications.

Prior to founding Napersoft, Bart was a Founder and Vice President of Group 1 Software, which specialized in direct marketing packaged applications software. Bart played a leading role in Group 1 Software's highly successful initial public offering in 1986. Previously, he founded and served as Chief Executive Officer of National Systems Laboratories, a private consumer database marketing software packaged applications company.

Bart has served in management, marketing and technical positions at Deloitte & Touche; College of DuPage; Waubonsee College; Northern Illinois Corporation; Sundstrand Corporation; Burroughs and Xerox. He began his career with IBM.

Bart is past Chairman of the Information Technology Association of America Software Division; where he led the early adoption of Web-based electronic surveys and Web-casting best practices throughout the industry. He also lead the industry's public policy initiatives by organizing extensive lobbying efforts in Washington, D.C., on adopting a national moratorium on Internet taxation and on lifting anti-competitive restrictions on encryption.

Bart is also the past Chairman of Geneva Technology Partners, Inc.; NewsWire One, Inc.; and Northern Illinois Angels LLC, an early stage investment network. He also served as a member of the boards of Norvax, Illinois Technology Association and Northern Illinois University Executive Club. Bart is currently President of Big Foot Country Club.

Bart received his Bachelor of Science in marketing education and business administration from Northern Illinois University in DeKalb, IL.



  1. Passion to help our customers, act as a trusted advisor, listen and connect, influence for the better, and ensure success for everyone he comes into contact with.

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