Beth Berry
Vice President Service Industry Solutions and Cloud Based Software
Real Green Systems
Review
Awards:
Top Women Leaders 2020
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Profile
Beth Berry has built her career of more than 30 years teaching companies how to nurture great customer service professionals. Berry has been an essential part of the lawn care industry. She was a founding leader of Scotts LawnService, where she managed and mentored 88 corporate service centers teaching them everything from defusing an angry customer to enacting quick, mutual-win decisions and making every customer feel like the only customer.
She also developed and managed Scotts’ social media and public relations. Featured in the New York Times best seller, “Youtility” by Jay Baer, Berry shows companies how to leverage mobile technology to maximize customer experience. A Disney Institute for Service Excellence and Ritz Carlton University for Service Differentiation alumni, she is a well-respected keynote speaker and instructor at national customer service, sales and marketing events, including JD Powers Voice of Experience and SOCAP International.
Beth brings boundless energy to each day and has a talent for motivating individuals and groups. Her green industry knowledge and contacts are invaluable to the business. Beth is a great public speaker and advocate for women in the green industry with boundless energy and a talent for motivating individuals and teams. She is a natural teacher and an incredible asset to the green industry and Real Green Systems.
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