Dalia Mays
VP Partnerships and Customer Success
WishTrip

(4.9)
Review

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Dalia joined WishTrip in 2018 as VP Customer Success. WishTrip, a SMART tourism solution gives visitors an app that they will actually want to use, and have it up and running in less than two weeks.

Previously, she was a VP Customer Success at Graduway and before that a Head of Client Development at mySupermarket.

She graduated from University College London with an undergraduate degree in History.

Reviews

17 COMMENTS


  1. It is rare that you come across someone who is truly passionate about the business to client relationship experience like Dalia. As an Alumni Relations expert, I have had the pleasure of working with Dalia and her team for the last year through the launch of our Graduway product, JindalConnect. With Dalia’s help and encouragement, we have grown our platform to nearly 6,000 users in less than a year. That would not have been possible without her and her team’s guidance including recommendations and opportunities to share tips with our fellow Graduway Universities. Dalia single-handedly turned a potentially negative service experience into a positive by making sure our needs were met and offering her guidance at any point should I felt it necessary. She even extended an opportunity for me to host the first ever client driven webinar for the company. Dalia is excellent at what she does, and she earns my highest recommendation.

    Mid-level professional, submitted on

  2. Dalia is a highly motivated, results-oriented, and accomplished professional, offering in-depth knowledge and extensive experience in customer success. She is a proactive leader and team player, equipped with excellent leadership, interpersonal, and communication skills to effectively motivate teams and optimize operational efficiency.

    NA, submitted on

  3. Dalia is one of the most impressive business leaders I have ever encountered. She is conscientious, intelligent and innovative. Her caring nature, combined with here supreme organizational skills have enabled her to produce the highest results and retain company and customer satisfaction at the highest levels.

    Senior-level professional, submitted on

  4. Dalia is an intelligent well-spoken and dynamic person. She has an amazing rapport with people and has an amazing breadth of knowledge of her products and it possible applications to each client. Her customer services is second to none.

    Senior-level professional, submitted on

  5. Technically savvy and incredibly in tune with the business objectives of her clients. Extremely good at managing expectations of all parties in negotiations and a fair, honest leader.

    Senior-level professional, submitted on

  6. Dalia is a strong team leader, she built the team up to become a huge selling point for our company. She is well respected and loved by both her team and the customers.

    Mid-level professional, submitted on

  7. She presents a very positive and progressive approach to management and company profile. She is extremely well organised and valued by her peers.

    Senior-level professional, submitted on

  8. Dedicated to delivering the best service possible to her clients. Engaging all colleagues to think the same and deliver ahead of plan.

    Senior-level professional, submitted on

  9. A highly motivated and results orientated leader who has successfully developed the customer success team at Graduway for 600+ clients

    NA, submitted on

  10. Dalia has a warm, approachable manner. Her attitude towards tasks and goals is very proactive and no task is too much.

    Staff, submitted on

  11. Dalia has incredible leadership skills and is most noteworthy of being nominated as a women leader

    NA, submitted on

  12. Hard worker, kind, very professional! Smiling all the time

    Mid-level professional, submitted on

  13. Women power

    Staff, submitted on

  14. super girl

    NA, submitted on

  15. NA

    NA, submitted on

  16. NA

    NA, submitted on

  17. NA

    Staff, submitted on

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