VP of Customer Success
ProfileErvinna leads customer-facing teams(pre-sales, post-sales, support, and professional services) and plays a key role in driving customer goals, product utilization, and revenue expansion. As an expert in digital identity verification, she helps businesses deploy solutions globally to solve their problems for Know Your Customer(KYC), Anti-Money Laundering(AML), and fraud detection.
She has an extensive background building and managing cross-functional teams (North America, EMEA, APAC and LATAM). Ervinna possesses a proven track record delivering customer-facing solutions with positive impact on customer satisfaction, revenue and business growth in multiple industries.
Ervinna is a highly motivated professional with the ability to manage a global and cross-functional team. Her positive attitude and desire to connect with people make her a creative and helpful mentor to her team and business associates. She has achieved success by integrating her high standards with reliability and desire for predictable results.
She is interested in expanding her network in the security and technology space within Silicon Valley. Her goal is to speak to women and organizations on her unique career growth in the security field. She is passionate about mentoring both young individuals who are beginning their careers and those people who are interested in transitioning out of the technology field.