Manny Medina
CEO
Outreach

(4.8)
Review

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Profile

Manny co-founded Outreach in 2014 and now serves as CEO. Prior to Outreach, Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. He holds an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania. Manny is a model of vulnerable and transparent leadership to his employees, from his heartfelt weekly email to his employees, to the traditional Friday get-together where the whole company shares their highs and lows of the week. He is a proponent of saving the planet by consuming less and purchasing second-hand whenever possible (he might be the only CEO to take the stage at industry events in shirts purchased from Goodwill). Manny grew up in Ecuador and now lives with his wife and three children in Seattle.

Reviews

203 COMMENTS


  1. I don’t think I have ever worked with a CEO who is so engaged with his entire team (at least in a positive way). Manny has clear communication lines established with his employees, giving us at least weekly updates into strategy and direction. Also he has immense positive energy (and just pure energy), attention to detail, has created an environment that truly cares for its employees, and strives to continually the company culture. I have worked at other companies that have produced incredible products and growth (like here), but the emphasis on overall company culture is best I have seen.

    Mid-level professional, submitted on

  2. Manny is mission-driven, which means he constantly stays focused on the bigger picture. One of the biggest challenges in growing a startup is remaining focused and delivering on core initiatives without the distraction of short-term detours. Our product and team are built with a singular purpose: spectacular growth built on spectacular results for our customers.

    Senior-level professional, submitted on

  3. Manny takes time out of his day to greet every employee that crosses his path; he actively approaches individual contributers and teams alike to congratulate them on work well done. When things go wrong, he demands numbers and details, not anecdotes and stories. He is driven by fact, and demands the best of his teams in the name of his customers.

    Staff, submitted on

  4. Manny is one of the most friendly and approachable leaders I’ve ever met. In addition, Manny is always looking to learn and grow, not only high level concepts and research into technology, but also getting down into the weeds in hard areas like Customer Support and learning the nitty gritty of machine learning principles.

    Mid-level professional, submitted on

  5. He is super personable! Knows everyone’s name and greets people and fist bumps them around the office. He’s not an executable in a traditional sense because I feel like I’m on a team with him and the entire company — even as someone hired very recently and not in a leadership role. He is also very honest and transparent.

    Senior-level professional, submitted on

  6. Manny tries to personally connect with everyone he meets. He takes time to walk around the office in the morning to talk to people, which is uncommon, even with companies of comparable size. He believes in transparency and delivers, trusts his employees, and knows how to rally everyone to deliver beyond expectations.

    Staff, submitted on

  7. Manny knows every employee by name and fosters a great culture of checking in and taking points to follow up on any ideas and concerns brought up. His strength also lies in building a really diverse and inclusive environment at scale, to foster discussion, brain-storming and innovative thinking and problem solving.

    Mid-level professional, submitted on

  8. Delivering a unified message on company vision across the entire company. Energizing the team to play full out every single day. Hiring excellent leaders and trusting them to do the right thing for the company. Constantly demonstrating our core values. He’s humble- talks to everyone with the same level of respect.

    Senior-level professional, submitted on

  9. Dedicated. Manny has nothing but dedication and passion for everything he does. He moves his desk from team to team and works with everyone to give as many people face time with him as he can. He empowers employees and exudes diversity in all his decision making. For example, check out our Parental Leave benefit.

    NA, submitted on

  10. Manny is actually the reason I joined Outreach. What I’ve noticed the most about Manny is his genuine interest and care about his employees, his strategic vision of where he wants to take our company and how it fits into the market, and perhaps most importantly is his ability to continually learn.

    Mid-level professional, submitted on

  11. Hiring winning team members who embody the energy and compassion which makes Outreach so unique. Pivoting Outreach so as to stay meaningful as customer grow and diversify their needs. Always making it about the customer – from product to culture. The Customer comes first.

    Mid-level professional, submitted on

  12. Incredible leader a passion for his employees and customers. Believes that he and the company has a moral imperative to make the businesses of this world more effective and lives it every day. Has a fantastic grasp of the technology and how it can improve customers.

    NA, submitted on

  13. Manny makes it clear that he is very much in the trenches with all of us, which is incredible. I believe he makes all of us know that we are all playing a huge part in our company’s vision and success, and makes me feel that my work is directly impacting our success.

    Staff, submitted on

  14. Integrity and focused. He also makes an effort to know each and every last employee. One of the hardest working people I’ve ever known. Surrounds himself with other executives that challenge him to growth and think differently then he does to keep him honest.

    Mid-level professional, submitted on

  15. Extremely transparent with our company, he also takes the time to meet everyone. He is so passionate every time we leave meetings I am more pumped up to execute my job. He comes over to the customer success team regularly to give us fist pumps and high fives.

    NA, submitted on

  16. Impossible to list them all! Passion, integrity, vision, follow-through, value in his employees, and much more, all to a truly extreme level. Manny sets the bar, and should make every other CEO out there feel like they could do at least a little bit more.

    Mid-level professional, submitted on

  17. I came to Outreach because I believed the exec team to be of high integrity and caliber. I was not wrong – This is one of the strongest exec leadership teams I have ever worked with. I believe as the founder and CEO Manny is the driver of this.

    Senior-level professional, submitted on

  18. His energy perpetuates through the entire company. He literally will walk through the office and give each employee and morning greeting and fist bump. He is also very business savvy and transparent with what is going on within the company.

    Staff, submitted on

  19. He makes every employee feel important and empowers them to make a difference. Literally says hello to every worker, every morning. Has a clear vision for Outreach and lays out the goals we need to hit to make that vision a reality.

    Mid-level professional, submitted on

  20. Manny knows and acknowledges everyone at the company with a fist bumb every morning. He always works at a desk among all employees (open office environment) rather than in a closed office. He values families and work-life-balance.

    Staff, submitted on

  21. Manny is a visionary and the driving force behind the creation of our category – Customer Engagement Platform. His raw intelligence coupled with his tireless energy and passion are inspirational to every employee at this company.

    NA, submitted on

  22. Passion for his people and the product that Outreach.io growing into. He is always encouraging his team to challenge the status quo, find ways to make the process run more efficiently and to do what is best for the customer.

    Mid-level professional, submitted on

  23. Energetic and inclusive of all employees. Goes around each morning to greet us with a fist bump! Approachable and inspiring. Appreciate the visibility to all levels in our company and how much he listens to our input.

    Staff, submitted on

  24. 1) Team Builder – knows every employee by name. 2) Strategic Thinker – I was among the first round of hires at Outreach. I have always been impressed with his vision and how he has refined it over the years.

    Mid-level professional, submitted on

  25. Manny’s energy is totally contagious. If I could give him 6 stars I would. He’s also incredibly level headed and I’m confident that he’s got the best interests of the company and it’s people in mind.

    Staff, submitted on

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