Top Women Leaders 2021LEAVE A REPLY
Profile
Melissa Swisher is the Chief Revenue Officer of Socrates.ai. Socrates works as an experience layer between your people, applications, and services to answer questions, automate tasks, escalate and improve employee engagement. Swisher has 23 years in the internet industry. She began her career in 1998.
Before joining Socrates.ai, Swisher was a global VP of sales & marketing at Aasonn and before that an area vice president of sales at Castlight Health. Earlier in her career she worked with ADP as a small business district manager.
Swisher earned an undergraduate degree in finance from James Madison University – College of Business.
An accomplished executive, Melissa Swisher brings more than two decades of groundbreaking growth results in the human resources and benefits technology space to her role at Socrates.ai. As the company’s co-founder and Chief Revenue Officer, Melissa is responsible for top-line revenue, market sales strategy, partnerships, customer retention, and customer advocacy. Focused on results, Melissa has held leadership positions at organizations including ADP, SuccessFactors, and Castlight Health, leveraging her expertise to fuel triple-digit growth, scale startups, and drive business towards IPO. Melissa strives to make work awesome by leveraging people, processes, and technology to transform the enterprise workplace. Socrates.ai delivers one seamless digital conversation destination for anything the workforce wants to ask or do – from personalized information about equipment updates and device management to uncomfortable inquiries about dress code or possible harassment. Socrates.ai integrates knowledge from all enterprise applications, including HR, IT, payroll, and shared service centers. In addition, Socrates.ai provides vendor-neutral value to both employers and employees by leveraging existing applications and chatbots into one easy to access interface for employees. In the past year, under Melissa’s leadership, Socrates.ai saw increased demand for its AI-powered solution. As a result, it welcomed new clients, including The E.W. Scripps Company, two enterprise Healthcare organizations and an American multinational personal care corporation that launched in over 20 languages across 26 countries, pulling together a complex ecosystem inclusive of two shared service environments, global HRIS, and multiple global payroll systems. The company also forged a partnership with Mercer’s consulting firm, aligned with Fortune 500 employers, and focused on supporting large-scale digital transformation. In May, Melissa was named to the highly respected Women of the Channel list for 2021. In response to being acknowledged for her achievements, Melissa commented, “The human experience is inextricably linked to the employee experience, and the events of the last year have only validated this thinking. Socrates.ai seeks to help employees navigate all aspects of their work experience, including the IT channel. Melissa was also integral in the Lighthouse Research & Advisory HR Tech Award, which recognized Socrates.ai as a “Best Innovative or Emerging Tech Solution” for Employee Experience. Melissa commented, “Getting immediate answers to important questions in the moments that matter most is a critical aspect of the employee experience, especially across hybrid workforce models. We’re honored to receive this HR Tech Award from Lighthouse Research & Advisory for our efforts to improve and optimize the everyday interactions employees have with employers.” An advocate for women in technology, Melissa shares her path to leadership and the lessons she learned that are the fabric of her success. Armed with experience and a drive for results, Melissa works with her colleagues and women in tech to advance themselves into leadership roles. She also leverages her experience to help others break barriers and overcome challenges.
An accomplished executive, Melissa Swisher brings more than two decades of groundbreaking growth results in the human resources and benefits technology space to her role at Socrates.ai. As the company’s co-founder and Chief Revenue Officer, Melissa is responsible for top-line revenue, market sales strategy, partnerships, customer retention, and customer advocacy. Focused on results, Melissa has held leadership positions at organizations including ADP, SuccessFactors, and Castlight Health, leveraging her expertise to fuel triple-digit growth, scale startups, and drive business towards IPO. Melissa strives to make work awesome by leveraging people, processes, and technology to transform the enterprise workplace. Socrates.ai delivers one seamless digital conversation destination for anything the workforce wants to ask or do – from personalized information about equipment updates and device management to uncomfortable inquiries about dress code or possible harassment. Socrates.ai integrates knowledge from all enterprise applications, including HR, IT, payroll, and shared service centers. In addition, Socrates.ai provides vendor-neutral value to both employers and employees by leveraging existing applications and chatbots into one easy to access interface for employees. In the past year, under Melissa’s leadership, Socrates.ai saw increased demand for its AI-powered solution. As a result, it welcomed new clients, including The E.W. Scripps Company, two enterprise Healthcare organizations and an American multinational personal care corporation that launched in over 20 languages across 26 countries, pulling together a complex ecosystem inclusive of two shared service environments, global HRIS, and multiple global payroll systems. The company also forged a partnership with Mercer’s consulting firm, aligned with Fortune 500 employers, and focused on supporting large-scale digital transformation. In May, Melissa was named to the highly respected Women of the Channel list for 2021. In response to being acknowledged for her achievements, Melissa commented, “The human experience is inextricably linked to the employee experience, and the events of the last year have only validated this thinking. Socrates.ai seeks to help employees navigate all aspects of their work experience, including the IT channel. Melissa was also integral in the Lighthouse Research & Advisory HR Tech Award, which recognized Socrates.ai as a “Best Innovative or Emerging Tech Solution” for Employee Experience. Melissa commented, “Getting immediate answers to important questions in the moments that matter most is a critical aspect of the employee experience, especially across hybrid workforce models. We’re honored to receive this HR Tech Award from Lighthouse Research & Advisory for our efforts to improve and optimize the everyday interactions employees have with employers.” An advocate for women in technology, Melissa shares her path to leadership and the lessons she learned that are the fabric of her success. Armed with experience and a drive for results, Melissa works with her colleagues and women in tech to advance themselves into leadership roles. She also leverages her experience to help others break barriers and overcome challenges.