Naveen’s product vision has built Birdeye into a world-class Experience Marketing platform with over 60,000 customers of all sizes, as well as the highest-rated and most-awarded company in its space. He and his team identified the shift away from traditional advertising and old-school marketing tactics and into customer experience marketing, and built a holistic, all-in-one platform used daily by large names like David’s Bridal, Titlemax, Aspen Dental, BMW and many others to to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Key strengths include a strong commitment to innovation; an ability to “see the market” years ahead of time; a focus on delivering world-class experiences to Birdeye customers (so that they in turn can deliver the same to theirs); and in building a culture that puts the customer at the center of everything Birdeye does. The results speak for themselves, and Birdeye’s customer stories page (https://birdeye.com/resources/case-studies/) is packed with happy customers and strong evidence that Gupta has built a winning, innovative and forward-looking culture and team.
Naveen’s product vision has built Birdeye into a world-class Experience Marketing platform with over 60,000 customers of all sizes, as well as the highest-rated and most-awarded company in its space. He and his team identified the shift away from traditional advertising and old-school marketing tactics and into customer experience marketing, and built a holistic, all-in-one platform used daily by large names like David’s Bridal, Titlemax, Aspen Dental, BMW and many others to to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Key strengths include a strong commitment to innovation; an ability to “see the market” years ahead of time; a focus on delivering world-class experiences to Birdeye customers (so that they in turn can deliver the same to theirs); and in building a culture that puts the customer at the center of everything Birdeye does. The results speak for themselves, and Birdeye’s customer stories page (https://birdeye.com/resources/case-studies/) is packed with happy customers and strong evidence that Gupta has built a winning, innovative and forward-looking culture and team.