Tiago Paiva is Chief Executive Officer and Founder of Talkdesk. Over the past seven years, he scaled Talkdesk from 10 employees to almost 1,000 and crossed major industry milestones, including reaching 100 million calls. Paiva received a Master of Science in Computer and Electrical Engineering from Instituto Superior Técnico.
The Software Report (fka "The SaaS Report") is a comprehensive source for market research and insights, business news, investment activity and corporate actions related to the software sector. Based in New York City, the firm is run by a seasoned team of editors, writers and media professionals highly knowledgeable on software and the various companies, executives and investors that make up the sector.