Vedonia Ingram
Vice President of Client Services
Mindmatrix

(5.0)
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Vedonia joined Mindmatrix in 2017 as Vice President of Client Services. Mindmatrix – One Platform: Channel & Direct Mindmatrix offers Channel & Sales Enablement software for direct and indirect sales channels.


Previously, she was a Web Developer at Carlow University and before that a Research Assistant at New York University

Total Duration. Earlier in her career she worked with VINGRAM Enterprises, LTD as a Director of Website Development.


She graduated from Carnegie Mellon University with an undergraduate degree in Public Policy Analysis and History and Policy and from New York University where she earned a MA, American History.


Reviews

47 COMMENTS


  1. Vedonia has vast intellectual resources that support anything she does-please refer to her University credentials. That said, I have watched her develop an extremely process driven organization to support customer demands, sales demands, and CEO driven initiatives within a startup organization that was just beginning to worry about structure. The success of her unit within mindmatrix is a testimony to the success of the firm today-the success of her division has been critical to the success of the entire business. Most importantly, Vedonia has the good sense, intellectual capacity, and wisdom to work within an entrepreneurial-driven tech organization and successfully/quietly drive that organization down new tech paths that yield long term success for the firm. I look at her as a rising star wherever she lands, but I suspect her leadership skills, common sense, and the specificity of her knowledge of the SaaS world will support her in the challenging field of SaaS and tech. Quickly stated, she has fantastic intellectual skills, an intuitive ability to discern what people need from their managers to succeed; empathy with her employees as well as with her management; an overtly a strong work ethic; and the quiet potential to be enormously successful. As for my credentials to speak for her. I started a small tech firm and left it after the firm had operations in 5 continents. I am now a University professor and an independent content provider. Looking back, there is no question I would have hired this person as a senior partner.

    Staff, submitted on

  2. Vedonia leads our client services team made up of marketing and sales enablement consultants. Not only does she manage the team so effectively that there’s never a hiccup in our processes and procedures, but she often steps in other departments and takes the lead on strategic initiatives in sales, UI/UX, marketing, platform development, and executive leadership. She’s the best manager I’ve ever known in my career, she stays calm and collected, with a very calculating and detail-oriented responses and solutions. She’s our “go-to” in the office when we aren’t sure what to do next – and that goes for all employees in every department. I don’t know how she multi-tasks all of it so well, but I admire her greatly and aspire to be her in my work-life balance.

    Mid Level Professional, submitted on

  3. Vedonia has an exceptional ability to understand clients’ needs and is great at teaching this skill to her team. She’s very good at sharing clear messages and making complex ideas easy to understand for everyone. She’s great at balancing the need to assert boundaries and allowing employees the freedom they need to excel. She fosters a growth mentality in the workplace and provides the safety for employees to learn from mistakes. She’s also very good at motivating and inspiring her team. Vedonia, is a talented leader and even during the interview process I recognized this. Having her as a manager was one of the main deciding factors when I accepted my position at Mindmatrix 15 months ago.

    Staff, submitted on

  4. Vedonia provides a diplomatic approach to managing the team and company’s vision. She is able to move projects forward within the organization swiftly by fostering a culture that encourages the team to work hard to accomplish goals together. She is willing to pull up her sleeves to get things done when it comes down to the wire, which leads the team by her example. As VP of Client Services, she is always on top of new approaches to improve our client experience with focus on client success, onboarding and ongoing client management efficiency. She provides ongoing team growth opportunities through education and coaching to push them to be their best at their role and beyond.

    Mid Level Professional, submitted on

  5. Great knowledge of both product and people along w/ the business model and value add prop. Deploys her knowledge in such a way that communicates effectively, and proactively, to all levels inside and outside the Company. Through act, she demonstrates her passion for her work, ownership of each task, and takes great pride in a job well done. Further, and maybe most importantly, she adds her heart to her intelligence which makes her most impactful to team and client on a most positive level. As the expression goes, nobody cares how much you know till they know how much you care. Vedonia cares!

    Senior Level Professional, submitted on

  6. Understanding the stengths/weaknesses of her team, knowing how and when to challenge individuals in a way that promotes growth and confidence. Complete ownership driven by a passion and dedication to the success of her team, our customrers, and our industry. Internal and external communication – the ability to filter and translate high technical concepts into palatable business objectives that all stakeholders can understand with complete clarity

    Mid Level Professional, submitted on

  7. Vedonia is a very capable, mature and forward looking leader at MindMatrix. Calm and reasoned in the most toughest of conditions is one trait that is most admirable. Well organized with a focus on continuous improvement to serve customers better as well as to enable organizational productivity. Well balanced both on the professional aspects as well as in considering the human side when dealing with her direct reports or peers or customers.

    Senior Level Professional, submitted on

  8. Vedonia’s key strengths are knowledge, leadership, and organization. There is never a question she doesn’t know and is always happy to take time to help regardless of the request. I’ve known Vedonia for my entire 5.5 years at Mindmatrix and have always considered her a ‘go to’ resource to make sure things get done correctly. We are lucky to have her!

    Mid Level Professional, submitted on

  9. Vedonia is one of the best leaders I’ve ever worked under. She always is available for the smallest request and uplifts me when I’m struggling at work, or in my personal life. She goes above and beyond to make our department the best department.

    Staff, submitted on

  10. Strategic development, process creation, product management, consulting, customer relations, writing, market research, team building, team management, employee training, operations management, quality control, business analysis.

    Mid Level Professional, submitted on

  11. strategic development, process creation, product management, consulting, customer relations, writing, market research, team building, team management, employee training, operations management, quality control, business analyst

    Mid Level Professional, submitted on

  12. Strategic development, process creation, product management, consulting, customer relations, writing, market research, team building, team management, employee training, operations management, quality control, business analyst

    Mid Level Professional, submitted on

  13. She’s dedicated to not only internally strengthening team members, but ensuring clients expectations are met. She is a strong representation of what hard work looks as women leader in a male dominated technology industry.

    Mid Level Professional, submitted on

  14. She is a Leader She has helped in building a great work culture She is a team player She doesn’t micromanage She has helped develop employees’ careers She is a role model for a lot of team members

    Mid Level Professional, submitted on

  15. Patience Empathy Active listening Reliability Dependability Creativity Positivity Effective feedback Timely communication Team building Flexibility Risk-taking Ability to teach and mentor

    Mid Level Professional, submitted on

  16. She is easily accessible, we can discuss any doubts without a second thought. She is best at her job and assure employees and employer both are happy. Motivates team members to achieve their goals.

    Senior Level Professional, submitted on

  17. Vedonia is forward thinking and focuses on customer success. She clearly outlines expectations with clients and manages an extensive list of projects, teams and responsibilities.

    Staff, submitted on

  18. Vedonia is by far an exemplary leader. She goes above and beyond for our team. She strives for collaboration. She keeps our team motivated and on-task.

    Staff, submitted on

  19. Project management Team management Customer service Strong communication skills Channel management Automated sales and marketing

    Mid Level Professional, submitted on

  20. Leadership Self awareness Ability to work with different personal styles and approaches Teamwork Communication Vision Positivity

    Mid Level Professional, submitted on

  21. Exceptional Communication skills, Manager who motivates entire team with positive language, She’s ability to read customer’s thinking

    Mid Level Professional, submitted on

  22. Team handling skills, Best Manager, Always up for help, polite and caring. Effective Personal and Professional etiquette.

    Mid Level Professional, submitted on

  23. Extremely knowledgeable, always willing to help. Always finds the best solution for the customer/company

    Staff, submitted on

  24. She is able to identify gaps and helps you grow while also being extremely nurturing and supportive.

    Mid Level Professional, submitted on

  25. Strong Organization Skills. Skilled Negotiator. Trusted by Team. Respectful to All. Fair and Kind

    Mid Level Professional, submitted on

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