As Coronavirus Wreaks Economic Havoc, Critical Event Management Firm Everbridge Is Prospering

The economic impact and the disastrous effects of the coronavirus has been immense. While the stock market plummet and small businesses are forced to shutter their doors, one company has continued to flourish despite it all.

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Everbridge is the Boston-based firm that makes a critical event management platform that has helped public and private sectors deal with infectious disease emergencies. This includes outbreaks like SARS, MERS, and H5N1 avian influenza. Today, its software is helping customers get through the current COVID-19 crisis.

The software is helping organizations lessen the damage of coronavirus by keeping track of employees and assets while providing real-time risk intelligence. This points users to danger areas and effectively helps manage impacts on employees, facilities, suppliers and distribution routes. Everbridge also sends messages, text message and emails during a crisis, but stops once they know that a person has read a message. The app also allows emergency managers to track geotagged tweets that contain specific hashtags and uses this information to respond to incidents as they occur.

In the last month, the company’s stock has gone up by around 20%. Everbridge is just one of two companies that are flourishing during this current economic crisis. According to research analyst Steve Auger, Zoom Video is the other company benefiting from the coronavirus fear.

“The impact of the coronavirus is escalating and fast-moving, and it is very difficult to keep track of which people and operations may be affected,” Imad Mouline, chief technology officer of Everbridge told Forbes. “A CEM platform will automatically correlate the risks with the location of an organization’s team and business operations and adjust this dynamically as people move and production or supply routes are shifted. And it is always on, so it will alert you 24x7 when a new risk materializes.”

Over the last month, as the coronavirus has affected communities around the country, New York, San Francisco, New Orleans, Houston, and Tampa have all utilized Everbridge’s messaging system. Text services have allowed residents to message a phone number for updates, while also reaching people through digital signage and location-based targeting.

As healthcare is also impacted by the coronavirus, Everbridge looks to help medical facilities, hospitals, drug makers, and manufacturers coordinate staffing.

Founded in 2002, Everbridge launched following the 9/11 terrorist attack hoping to lend a helping hand to companies during crises. In October, the company announced it had signed a five-year contract with the State of California to upgrade the state's 911 emergency system.