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How Pivotal’s Norm Francis Became a Canadian Software Pioneer

When Microsoft's Bill Gates took the stage to announce the launch of Microsoft Windows 2000 in February 2000, his own firm's software was expectedly the focus of the event. That's why it was all the more notable that Gates took time to demonstrate and promote an outside company's product: Canadian company Pivotal Corporation's Pivotal eRelationship, the first eBusiness relationship management (eBRM) software to be certified for Windows 2000...