Premium

New York City Looks To Salesforce To Assist With Coronavirus Contact Tracing Program

San Francisco SaaS giant, Salesforce announced it has been delegated to help New York City build its COVID-19 contact tracing program. Mayor Bill de Blasio said that part of the program would see the company set up a call center as well as a customer relationship and case management system that will track and test everyone who comes into contact with someone who tests positive for the virus...