The concept of ‘servant leadership’ has experienced a resurgence in recent years and in our most recent nomination process for top women leaders in SaaS of 2019, the term appeared numerous times to describe the means by which a particular nominee had profound positive impact on her organization. Software tends to be an industry comprised of analytical, focused and high-achieving individuals, and while many thrive in autonomous work environments, what we seem to have uncovered is that the experience of collaborating with a servant leader can leave an indelible mark. The most effective servant leaders exhibited four key characteristics...
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