The Software Report is pleased to announce The 25 Best Software Companies To Work For in 2020, Boston Area.
For the past three months, we collected hundreds of nominations from professionals who work for software companies in the Boston area. They provided their candid feedback on the strength of each company's work environment, people and culture. We then performed research into each company's history and evolution, reputation in the industry and management team caliber, among other factors.
After thorough review of each company's nomination survey results, we selected those who scored the highest. We paid particular attention to those who demonstrated consistency across each performance area. The following company awardees represent this year's best software companies to work for in the Boston area.
1. HealthcareSource, Woburn, MA
Founded in 2001, HealthcareSource has been providing talent management software for the healthcare industry as well as helping clients source, develop and retain a high-quality workforce for almost 20 years. The company serves more than 3,000 organizations across the US. By implementing applications like applicant tracking, behavioral assessments, and competency management service through its Quality Talent Software Suite, the company has developed a reputation for selecting, aligning, continuously improving, and retaining highly engaged people. Recently, the company released over 25 free courses to help with emergency preparedness and infection control in the wake of COVID-19. HealthcareSource's workplace culture is based on a "no small voices" policy," which means that everyone's opinions are valued equally, regardless of their position. Its Woburn headquarters has gone through multiple expansions as it continues to increase its workforce. Growth is essential to the company, and it encourages its workers to attend educational conferences and networking events. HealthcareSource also hosts its own annual Talent Symposium. The yearly event allows employees to learn about management trends.
2. AppNeta, Boston, MA
Founded in 2011 by Matt Stevens, over the last 11 years AppNeta has established itself as the leader in proactive network and end-user experience monitoring solutions. AppNeta’s ability to combine active and passive monitoring for networks with speeds up to 100 Gbps is one of many industry firsts the brand claims, earning AppNeta a reputation as an innovative tech company that serves many of the largest, most decentralized enterprise networks on the planet, with customers including four of the five largest cloud providers. Its workplace culture is built on three core values: transparency, performance, and trust. “These values guide us daily in developing our product, collaborating with team members, and in supporting our customers,” reads a statement on AppNeta’s website. Its office is designed for employee comfort, with a specially designated area for pets. Many employees bring in their cats or dogs a few times a week. “People spend a lot of time at work, so we want to make this office a place where people want to spend time,” says Amanda Bohne, vice president of marketing at AppNeta.
3. Buildium, Boston, MA
Founded in 2004, Buildium began as an idea by Michael Monteiro and Dimitris Georgakopoulos, who wanted to make property management more effortless. Today, the company is the only existing property management solution that also supports real estate portfolio managers to make finding new businesses for property owners and community associations seeking services easier. Buildium services thousands of customers in over 50 countries as well as 2 million residential units under management. While its growth is impressive, the company shows no signs of slowing down as it cites rapid growth and a new focus on global expansion. Buildium also brings this focus to creating an atmosphere that breeds positivity and growth for its headquarters in Boston. "Our core values aren't just words on our wall," the company states. "They are words we live by." With 255 employees worldwide, Buildium encourages authenticity and community involvement. "'Culture is often an elusive thing for companies to articulate and quantify," says Chris Litster, CEO of Buildium. "At Buildium, we hold employee pride to be one of our primary business objectives. We work hard as an organization to work together for our customers, to be good members of the communities we work in, and to instill that feeling of pride across the entire organization.”
4. Amwell, Boston, MA
Founded by brothers, Dr. Ido and Dr. Roy Schoenberg in 2006, Amwell has been connecting patients with doctors virtually for almost 15 years. As a pioneering firm in one of the fastest-growing sectors in healthcare - telehealth - the company has found itself at the center of a healthcare revolution. With the world focusing on remote solutions, many are turning to Amwell as it facilitates greater access to more affordable care with high-quality video doctor visits. Today, it represents over 240 health system partners, including Cleveland Clinic, Intermountain Healthcare, and New York-Presbyterian as well as comprised of over 2000 hospitals, and has over 55 health plan partners including 33+ Blues Plans and UnitedHealthcare. Over 150 million individuals have access to Amwell telehealth through their health plans. The company brings the very passion it has for transforming healthcare to its workplace culture and has created a team-oriented atmosphere that celebrates innovation and creative thinking, and offers . By “celebrating our similarities and honoring our differences”, the firm encourages diversity and innovation a wide range of benefits including free Amwell services, unlimited personal time off and more. The telemedicine pioneer currently has about 700 employees.
5. Turbonomic, Boston, MA
Launched in 2010, Boston-based Turbonomic provides a hybrid cloud management platform that enables on-premises and public cloud to self-manage in real-time. Since acquiring Massachusetts company SevOne, together, they have continued to deliver customers better data and analytics to assure improved performance to the world's largest enterprises and service providers. The company recently announced a partnership with IBM, where clients can leverage MCM with Turbonomic's AI-driven automation to manage the entire stack of resources that deliver today's applications. The company prides itself on its performance culture, "where success is limitless." The core values of the company are trust, performance, and transparency. From bi-weekly company-wide meetings led by the CEO to multiple programs that encourage continued learning, Turbonomic continues to deliver on their promises. Notably, the company recently established DevelopHer its first Employee Resource Group committed to empowering all women by fostering a culture of inclusion and belonging. The Boston headquarters has cold brew on tap and a roof deck overlooking Back Bay, where summer happy hours are spent.
6. Akamai Technologies, Cambridge, MA
Founded in 1998, Cambridge-based company Akamai Technologies has secured and delivered digital experiences for the world's largest companies for over 20 years. Armed with a portfolio of edge security, web, and mobile performance, enterprise access, video delivery service, and cybersecurity solutions, Akamai bolsters its service and analytics with 24/7 monitoring. As the world turns to online solutions in unprecedented numbers, internet traffic has surged and the tech company has been central to discovering bandwidth solutions. Akamai recently announced it had received a perfect score of 100% on the 2020 Corporate Equality Index (CEI), a national benchmarking survey and report on corporate policies and practices related to LGBTQ workplace equality, administered by the Human Rights Campaign Foundation. Akamai has received this score for four consecutive years. "Workplace diversity, human rights, responsible supplier and procurement policies, sustainability and well-funded, focused philanthropy are important to our culture and our business," says Dr. Tom Leighton, the company's co-founder and chief executive officer. While most tech companies are known for their open offices and dinner-style tables, Akamai allows its employees to develop their own work style with a combination of private spaces and communal areas.
7. Avid Technology, Burlington, MA
Avid Technology has been empowering media creators with innovative technology and collaborative tools since 1987. Founded by Bill Warner, the Burlington, Massachusetts-based company has evolved over the decades to specialize in audio, video, digital non-linear editing systems (NLE), as well as video editing software, music notation software, and even management and distribution services. Avid’s industry-leading solutions include Media Composer, Pro Tools, Avid NEXIS, MediaCentral, iNEWS, AirSpeed, Sibelius, Avid VENUE, Avid FastServe, Maestro, and PlayMaker. The Avid team is comprised of innovators, talented creators, and passionate consumers of media who receive a generous benefits package that includes professional development through Avid University. “Avid’s culture is deeply rooted in listening very intently to our customers and delivering real solutions for their real problems. Our comprehensive strategy for customer success is a direct result of the close bond we proudly enjoy with the video and audio creators who entertain, educate and enlighten the world,” says Jeff Rosica, CEO & President
8. Intersystems, Cambridge, MA
For over 40 years, Cambridge-based company, InterSystems has supported the information engine behind applications across healthcare, business, and government. The creative data technology provider is dedicated to helping customers solve the most critical scalability, interoperability, and speed problems with its InterSystems IRIS data platform. The software helps customers accelerate their digital transformation initiatives by powering machine learning-enabled applications that connect data and application defenses, with higher performance and reliability and a lower total cost of ownership. With offices across the globe, the company's products are used daily by millions of users in over 80 countries. The company offers full benefits in addition to discounted auto and home insurance, commuter expense discounts and flexible spending accounts for employees and dependents. With an average tenure of nine years, the company offers stability and security along with a sustained dedication to equal employment opportunities "to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression."
9. BlueVenn, Boston, MA
Founded in 1998 by Iain Lovatt, Neil Thomas, and Steve Klin, BlueVenn is an omnichannel marketing hub and customer data platform that specializes in customer analytics and real-time omnichannel customer journey optimization. Headquartered in Boston, the company currently has offices in the US, UK, and France. It works with more than 400 brands that range from hotels, gaming, and finance to retail and media across 12 different countries. This year, the company launched an email component to its platform, which gives customers the ability to create email marketing campaigns without using an external email solution that integrates with the platform. This functionality hopes to streamline the process and ensure that markets can evolve a multi-channel methodology. BlueVenn already offers integrations with email marketing solutions like Marketo, Act On, and HubSpot. It combines its customer data unification tools with built-in customer analytics, multi-touch attribution, and cross-channel marketing automation. This results in an end-to-end marketing hub that its customers use to transform the accuracy and personalization of their marketing campaigns.
10. CallMiner, Boston MA
The Massachusetts-based company CallMiner is a speech analytics provider that translates the interactions that its clients have with their customers— whether they occur over the phone, via chat, email or text. Today, the company analyzes over 2 trillion words annually. With over 400 customers across the world, ranging from small companies to multinationals, the company continues to grow. At the end of 2019, the firm announced it had raised $75 million in a late-stage growth equity round, which was its biggest individual round in the seventeen years of the history of the company. This new financing will see the company focus on global expansion and growing its current workforce of 250 employees, 75 of which are in Massachusetts. This brings CallMiner's total funding to about $140 million since it was founded in 2002. CallMiner's workforce is built on passion and innovation, with a corporate culture that demands tenacity. "What makes you successful is constantly bringing better and better products to the market to constantly improve your customers' business," says CallMiner President and CEO Paul Bernard. "In many ways, the sky's the limit."
11. Invicro, Boston, MA
Founded in 2008, Boston-based company Invicro is a global Contract Research Organization (CRO) producing imaging services to the pharmaceutical and biotech space from early phase discovery through late-phase clinical trials. As a Konica Minolta company, Invicro is an integral part of an overarching precision medicine initiative, which strives to accelerate personalized medicine, identify novel therapeutic targets, and create innovative therapeutic technologies for unmet medical needs. With offices, clinics, and labs across the world, the organization covers a wide range of areas including neurology, oncology, cardiology, and immunology. Invicro’s quantitative biomarker services, advanced analytics tools, and clinical operational services are supported by industry-leading software platforms like VivoQuant and iPACS. The company encourages creativity and curiosity, especially those who flourish in a collaborative space. Invicro’s workforce is made up of scientists, professionals, and innovators, which includes more than 60 PhDs and MDs across a wide array of scientific and engineering disciplines. Invicro prides itself on its unwavering commitment to excellent service.
12. Hubspot, Boston MA
Hubspot is the Boston-based inbound marketing giant founded in 2006. A provider of cloud-based software for digital marketing, sales, and customer service over the last two years, HubSpot has transformed significantly with a new aim of winning a more significant share of larger mid-market accounts. The company raised over $100 million before going public in 2014. Today, it has over 73,400 customers, more than 3,800 employees and around $674 million in annual revenue. Though, at the heart of Hubspot is a company that prides itself on its Culture Code. These tenets include a no-door policy "where everyone has access to anyone in the company," practicing full internal transparency and encouraging growth. Widely celebrated for its fun and engaging company culture, Hubspot has set the bar for other tech companies, much like Google and Facebook has. The company also strives for equality, through a range of diversity programming and resources aimed at supporting and empowering employees and allies. The most prominent of these programs include the People of Color at HubSpot (POCaH), [email protected], the LGBTQ+ Alliance, and ParentSpot.
13. Rediker, Hampden MA
Headquartered in Hampden, Massachusetts Rediker is one of the world's leading providers of school administrative software. Its development and marketing student information system (SIS) is used by schools in all 50 states across the US and over 120 countries. Education providers use Rediker's software to manage administrative tasks, maximize school-to-home communication, and to inspire student performance and success. Founded in 1980, the company has been at the forefront of transforming educational technologies. Its most recent developments is the integration of its TeacherPlus Gradebook with Google Classroom, allowing teachers to connect the Rediker platform with Google's, allowing for an increase in efficiency, communication, and collaboration. Owned by Rich and Gail Rediker, the company has been a longtime member of the small yet ever-growing community in Hampden. Rediker is the town's largest non-municipal employer. "It's built like a house," said Andrew Anderlonis, the company's president and Rediker's son-in-law. "Rich didn't want a corporate building; he wanted to build something that would really be a part of the town and the community." The company also gives back to the town by sponsoring benefit events and internship programs with local schools.
14. Carbonite, Boston, MA
Boston's Carbonite is a pioneering cloud-based data backup service business founded in 2005. The company provides an easy and affordable way to back up files online and now protects data for more than 1.1 million customers and organizations around the world. Today, the company operates as part of OpenText, positioning Carbonite as a market leader in cyber resilience based on its offering of total endpoint protection and disaster recovery for any sized business. They also run The Carbonite Charitable Fund in partnership with The Boston Foundation, which aims to close the technology skills gap in communities where Carbonite operates. This is in addition to the company's pledge to support technology education initiatives that help students develop in the digital economy. Working at Carbonite comes with a range of benefits, from tuition reimbursement programs, wellness solutions as well as gaming stations and catered lunches. The company has been consistently recognized for its welcoming workplace culture, which is a tenet embedded in Carbonites' mission: to make everyone "feel appreciated and welcomed."
15. Empirix, Billerica, MA
A leader in network test automation and service and application performance visibility, Empirix was founded in 1992 and is headquartered in Billerica, Massachusetts. Empirix's ability to provide full end-to-end visibility and correlation of signaling and media across multiple elements, locations, and protocols is a key differentiating factor from its competitors. It's best known for combining the industry's most in-depth knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure its clients discover the potential of their technology investments. Its Diagnostix platform has become the industry standard for end-to-end visibility into traffic and network performance across 5G networks, legacy networks, and services. The company understands its people to be its best asset, and have worked tirelessly to cultivate a culture that values innovation, passion, and tenacity. With offices in the US, UK, Italy, and India, Empirix emboldens those who are "unsatisfied with the status quo" and want to be part of a team that strives to do things differently.
16. Netbrain Technologies, Burlington, MA
Lingping Gao failed the prestigious Cisco Systems exam for an international expert-level networking certification called the CCIE. Rather than give up, Gao set out to do something else, which is when he decided to start NetBrain Technologies in 2004. Built on the desire to "help people do better on their network management work," today NetBrain is the market leader for network automation. Its ground-breaking automation platform leverages the power of dynamic maps to provide CIOs and network teams with end-to-end network visibility while enabling adaptive automation across the organization's physical, virtual, and software-defined networks. More than 2,200 of the world's largest enterprises and managed service providers use the company's services to automate network documentation, accelerate troubleshooting, and strengthen network security. Headquartered in Burlington, Massachusetts the firm has expanded globally, with offices in Sacramento, London, Munich, Toronto, and Beijing with over 400 employees worldwide. Netbrain offers a diverse work environment that builds on collaboration and continuous learning, regardless of where someone is in their career. With a generous benefits package the company also values work-life balance as well as perks like catered lunches on Fridays and on-site gym facilities.
17. Datawatch, Boston MA
Data intelligence solutions provider Datawatch Corporation was founded in 1985. It provides the only Managed Analytics Platform that brings together self-service data preparation with visual data discovery. The company focuses on positioning individuals and organizations to master data and gather insights to fuel their goals. Datawatch is used in over 100 countries around the world, with 93 of the Fortune 100 using the company’s products. In 2015, the company moved its headquarters to The Xchange in Boston, Massachusetts from Chelmsford. The Xchange features robust new amenities for Datawatch’s employees, including common meeting spaces, a 4,700 square foot fitness center, a yoga studio, an outdoor patio with fire pit, and a newly created green space. Datawatch encourages its team to thrive in dynamic environments that are diverse with vision around the convergence of simulation and data science. The company has offices around the world, including Toronto, New York, London, Stockholm, Singapore, and Manila.
18. Tufin, Boston MA
Leading Israeli cybersecurity firm Tufin established its US headquarters in Boston in 2018. The company is renowned for simplifying the management of the largest and most complex networks in the world spanning firewalls, network devices, and emerging hybrid cloud infrastructures. The company has seen consistent growth since its inception in 2005, including 80% growth in the adoption of its automation solutions year-over-year from 2015 to 2016. Tufin now counts 40 Fortune 100 companies among its rapidly-growing customer base, along with several Massachusetts-based customers, including Biogen, Fidelity Investments, Kronos, and MFS Financial. In 2019 Tufin went public on the New York Stock Exchange and that year it generated more than $100 million in revenue. Today, the company has about 600 employees across the world, including at its global headquarters in Tel Aviv, Israel, where its co-founder and chief technology officer Reuven Harrison resides. The company operates as a close-knit, collaborative workspace that prioritizes respect and fosters an open-door policy. All new employees attend orientation in the company’s country of origin, Israel to meet their peers as well as members of the executive team. The company operates globally with offices across Europe, North America, and the Asia Pacific.
19. Zerto, Boston, MA
The industry leader for IT resilience, Zerto helps customers accelerate IT transformation by reducing the risk and complexity of modernization and cloud adoption. Founded in 2009, the company has changed the way disaster recovery and data protection is managed with an all in one IT Resilience Platform. Today, Zerto has over 8,000 customers, works with more than 1,500 partners, and provides its offerings to 450 managed services providers. The company has set out to build an environment that exhilarates its employees, which it hopes to have a direct impact on exciting and exhilarating its customers. This is in addition to promoting entrepreneurial attitudes and empowerment, enabling its workers to grow. Central to the company's culture, however, is a healthy work-life balance. The cybersecurity firm refers to its employees as "Zertonians," of which there are now over 800 worldwide. "We spend so much of our lives at work with our colleagues, so it needs to be fun!" says Ziv Kedem, co-founder and CEO. "Zerto prides itself in offering some of the best perks in Boston." This includes catered lunches, commuter reimbursements, mixer events, and annual sales trips to Cancun and Jamaica.
20. Affectiva, Boston, MA
In 2009, Affectiva spun out of MIT Media Lab. Today the emotion measurement technology company hasn't just developed software to recognize human emotions based on facial cues but continues to invest in future innovations. In 2019, the company raised $26 million in funding to accelerate its Human Perception AI as well as semi-autonomous self-driving cars that can read when a driver is tired or distracted and adjust accordingly. Its patented AI software uses machine learning, deep learning, computer vision and speech science. The company has built the world's largest emotion data repository, with over 7 million faces analyzed in over 87 countries. Notably, Affectiva is used by one-fourth of the Fortune Global 500 for advertising testing. While the company is on a mission to humanize technology, it also endeavors to bring kindness and inclusivity to its workplace. The company upholds a high level of integrity and encourages human connection. As it continues to disrupt billion dollar industries like advertising and the automotive sector, Affectiva fosters that same burning passion within its team with diverse employees.
21. Cambridge Semantics, Boston, MA
Headquartered in Boston, Massachusetts, Cambridge Semantics is a modern data management and enterprise analytics provider that leverages big data to fuel success. Customers use Cambridge Semantics' products in financial services, life sciences, and the broader market where businesses look to gain more significant insights into their operations using formal and informal data sources, such as the retail industry and government organizations. Its award-winning AnzoGraph DB platform is the only massively parallel processing (MPP) graph database that connects and brings meaning to enterprise data from any system across the enterprise. In December 2019, the company expanded to Australia and New Zealand. The company has been consistently recognized for its collaborative work culture and employee benefits that include remote work programs, fitness subsidies, a dedication to diversity and inclusion as well as its group brainstorming sessions. Teams are also given wide leeway in terms of how, when, and where they work as long as they produce quality results. Cambridge Semantics follows a modified agile process that minimizes so its workers can focus on what's important.
22. One Door, Boston, MA
The leading provider of cloud-based visual merchandising software, One Door was founded in 2000 by Randy Greene. Since then, the company has become the only retail merchandising system that ensures store execution of localized, fixture-based planogramming. The company's management solutions help businesses cut costs of in-store merchandising and promotions while driving revenue with planning and reporting. Formerly known as RBM Technologies, the company has evolved dramatically especially with its Merchandising Cloud product which helps bring the retail industry into the current era of cloud-based applications. In 2019, it collaborated with Oracle to integrate the artificial-intelligence infused Oracle Retail Assortment Optimization Cloud Service with One Door Merchandising Cloud. This allowed retailers to optimize store layouts with interactive, store-specific plans. One Door's work culture is built on mutual respect with their team, which is made up of seasoned technologists, thoughtful client managers, and analytical minds. Creating a healthy and thriving culture is top priority, according to E.Y. Snowden, CEO of One Door. "We're extremely proud of our inclusive and collaborative culture,” he says.
23. MachineMetrics, Northampton, MA
Recognized as one of the top IoT companies to watch, MachineMetrics is setting out to change how manufacturers around the world engage with machines. The company sets out to help manufacturers realize real returns by enabling digitization and driving decisions with machine data. MachineMetrics has scaled its operation consistently since its inception in 2014, in line with co-founder Bill Bither’s hope to build the business into a billion-dollar company. Creating predictive analytics that can form technological solutions to machine failures and other manufacturing issues, the company hopes to automate factory floors all around the world. There are now more than 100 manufacturers globally using the company’s products, including VSS CNC Inc. and Marox Corp. Bither stated that his customers had seen a 10 to 20% increase in manufacturing efficiency within their first month using the MachineMetrics platform. The company prides itself on its team dynamic as well as its “nimble, agile, and thoughtful approach" to business. It offers generous benefits, including its 401(k) company match program, a dedicated investment in employee educational growth, and transit subsidies.
24. Kaminario, Needham, MA
Enterprise-class all-flash storage company Kaminario was founded in 2008. Since its inception, the company's data plane virtualization platform has reduced costs of managing data, maximized agility while minimizing risk, and accelerated cloud migration. Kaminario's Data Plane Virtualization platform creates a single data layer that allows any app to work on top of any data source across the hybrid cloud, allowing companies to avoid a massive, endless digital transformation. Changing the economics and agility of business-critical data, Kaminario changes the relationship between applications and infrastructure. Today, the company works with a network of strategic partnerships globally with offices in Boston, Israel, New York City and Silicon Valley. As a dynamic and relatively young tech company, Kaminario fosters an atmosphere for passionate people with an open communication policy. "Every employee has a voice, is passionate about our technology, and is key to our success." But most of all, the company allows its teams to impact the customer experience personally. Kaminario currently has a workforce of around 275 people and is led by founder and CEO Dani Golan.
25. EDI Specialists, Raynham, MA
Since 1994, EDI Staffing has provided staffing solutions focusing on the areas of electronic data interchange (EDI), enterprise application integration (EAI) and information technology (IT) solutions, as well as healthcare. While not directly a software company, its mission is to connect talented workers with reputable companies particularly in the technology and software field. EDI Staffing strives for accountability, innovation, integrity, teamwork, and work ethic. The employment firm fulfills its clients’ technological needs with short-term and lasting placements as well as providing consulting and professional services. Sustained by a core group of experienced recruiters, the company has an active database of more than 4 million EDI, EAI, IT, ERP, and e-Commerce professionals. Its EDI consulting consists of EDI mapping, EDI integration, healthcare services, and EDI outsourcing. EAI consulting and EDI Specialists offers GIS consulting, including GIS implementation and GIS training. Its BizTalk consulting includes a wide range of BizTalk implementation services. Notably, EDI specialists also provide consulting and training services on a wide variety of supply chain technology topics.