The Software Report is pleased to announce The Top 25 Collaboration and Communication Companies of 2024. This award celebrates the trailblazers shaping the future of interconnected workspaces. In an era defined by remote collaboration and digital connectivity, these companies stand out for their transformative impact on how teams communicate, collaborate, and innovate. From revolutionizing virtual meetings to streamlining project management, they have redefined the boundaries of efficient teamwork.
Fostering culture, cooperation, and communication is paramount, and these companies have played a vital role in sharing information and achieving project milestones. Clients who have used #1 awardee Asana report experiencing three times the amount of high-priority work completed on time, as well as a 37% increase in productivity gain, and 57% more projects delivered on time. With Miro, 180,000 organizations across the world are able to adopt a Zero Trust Security philosophy with confidence — 99% of which are among the Fortune 100. And last but not least, there’s ClickUp, a customizable platform that recently introduced ClickUp Brain, the first AI neural network for work.
The selection of this year's awardees involved input from industry professionals who know first-hand the value of connection among their teams. With their insights, we identified companies with the most cutting-edge collaboration tools, complemented by robust customer success teams, and a history of building sustainable, long-term organizations. Join us in celebrating The Top 25 Collaboration and Communication Companies of 2024.
1. Asana
As a software-as-a-service (SaaS) platform, Asana strives to be a smarter place to work, with a mission to help organizations drive clarity and accountability, maximize impact, and scale with confidence. All in one user-friendly platform, teams can create projects, assign tasks, set deadlines, and communicate ideas while utilizing reporting tools, file attachments, calendars, and goal tracking.
Asana’s suite of tools, known as Enterprise Work Graph, combines their data model with enterprise-grade security and controls. By equipping employees with the resources they need to collaborate and operate with greater agility, companies using Asana quickly become more effective, resilient, and sustainable. To date, their clients have experienced three times the amount of high-priority work completed on time, as well as a 37% increase in productivity gain, and 57% more projects delivered on time.
Based in San Francisco, Asana was founded in 2008 by Dustin Moskovitz and Justin Rosenstein. Over 85,000 paying organizations and millions of people in 200+ countries rely on Asana to streamline their efforts and zero in on the work that matters. This includes Amazon, Roche, and T-Mobile, who count on Asana to manage everything from goal setting and tracking to capacity planning and product launches.
2. Miro
Miro, founded in 2011, is a digital workspace for innovation that enables remote and distributed teams of any size to build the “next big thing.” The platform's infinite canvas supports teams in leading workshops and meetings, designing products, brainstorming ideas, and beyond. This year, they introduced Enterprise Guard™ to further protect sensitive content and confidential data. The new feature offers high-quality levels of security and compliance in the visual collaboration market, transforming how teams manage and protect their work.
Built on a foundation of unparalleled security, Miro helps more than 180,000 organizations adopt a Zero Trust Security philosophy with confidence. The company is co-headquartered in San Francisco and Amsterdam and serves over 70 million users worldwide, including 99% of the Fortune 100. Clients such as Nike, Ikea, Deloitte, and Cisco all count on Miro to help them strengthen innovation while improving the speed and quality of their work. The company raised $476.3 million and hit a $17.5 billion valuation in 2023.
3. 8x8
8x8 is transforming the future of business communications as a leading SaaS provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. Real-time business analytics and intelligence provide businesses with unique insights across all interactions and channels so they can delight customers and accelerate their business.
Regardless of team locations, users can stay connected and enhance their productivity using 8x8. Recently, the company launched Operator Connect for Microsoft Teams to create more dependable calling, effortless deployment, and streamlined management for organizations using both platforms.
With a virtual presence in over 100 countries, 8x8’s global range of products and services uniquely eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Over 3 million businesses, including Kubota, Acer, and Trek, have trusted 8x8 to upgrade their communications.
4. Nextiva
Nextiva is the largest privately-held business communications company in North America, powering more than 100,000 businesses and billions of conversations every year with its unified customer experience platform. From one communication hub powered by artificial intelligence (AI), Nextiva transforms the way businesses engage with their customers.
Recently, Nextiva acquired contact center software business Thrio, strengthening its CX portfolio. In 2023, Nextiva launched NexConnect, a marketing enablement platform built specifically for partners to simplify their access to helpful tools and resources that can bolster their marketing strategies.
The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200 million from Goldman Sachs Asset Management in its inaugural funding round in late 2021.
5. AvePoint
AvePoint is a leader in digital workplace transformation, with more than half of its workforce made up of technologists. As one of the largest SaaS user bases in the Microsoft 365 ecosystems, over 21,000 customers worldwide rely on their solutions to modernize digital cohesion across Microsoft, Google, Salesforce, and other collaborative environments.
AvePoint’s global channel partner program includes over 3,500 managed service providers, value-added resellers, and systems integrators, with solutions available in over 100 Cloud marketplaces. Notably, their Confidence Platform enables organizations to enhance and safeguard the solutions that support their digital workplace, resulting in cost savings, increased productivity, and the ability to leverage data-driven insights.
AvePoint is available in more than 100 countries, as well as hosted in 14 global data centers for unmatched scalability and security. To date, they have managed over 325 petabytes of data.
6. Smarsh
Smarsh is a global leader in digital communications capture, archiving, and oversight. For more than 20 years, the company has served organizations in the most regulated sectors, including global and regional financial services firms and government agencies.
Collaboration across fast-paced, distributed teams means new channels, more data and more risk than ever before. Regulated organizations of all sizes — including 95% of top financial firms — rely on the Smarsh portfolio of cloud-native digital solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or headlines.
Smarsh serves a global client base spanning the top banks in North America, Europe, and Asia, in addition to leading brokerage firms, insurers, registered investment advisors, and US state and local government agencies. Thanks to Smarsh, billions of messages are managed monthly, and more than 2 million Microsoft Teams users have been captured securely.
7. Lucid Software
Lucid is a visual collaboration suite that helps teams see and build the future. Virtual whiteboarding, intelligent diagramming, and cloud visualization empower organizations to take plans from initial ideas to successful delivery. With its products Lucidchart, Lucidspark, and Lucidscale, teams can align around a shared vision, clarify complexity, and collaborate visually — no matter where they're located. Collectively, these programs are utilized by millions of users in over 180 countries.
Lucid serves 99% of Fortune 500 companies, including Google, GE, NBC Universal, and T-Mobile. They also partner with industry leaders such as Atlassian, Amazon Web Services, Salesforce, and Microsoft. Since the Utah-based company’s co-founding in 2010 by Ben Dilts and Karl Sun, Lucid has received numerous awards for its business and workplace culture. In addition to their headquarters, they also have offices in North Carolina, Amsterdam, and Melbourne.
8. Wrike
As a single digital workplace for multiple departments and teams, Wrike is an enterprise-ready, cloud-based platform that makes it easy to manage cross-functional work at scale. What sets the platform apart is that it’s fully configurable and enables contextual collaboration in a secure environment. It has the power needed to support the most complex workflows, all managed through an intuitive interface.
Wrike makes it easy for their platform to be customized to any user, department, or project so that whole teams can make requests, plan projects, assign tasks, collaborate with team members, track progress on work, and more. Offering specialized solutions for marketing, consulting, and professional services teams, Wrike integrates seamlessly with any technology stack so there’s less time spent pulling data from multiple systems.
By improving visibility and alignment, offering high-quality analytics tracking, and eliminating wasteful efforts, Wrike empowers data-driven decisions that generate higher ROI for more than 20,000 companies in over 140 different countries.
9. ClickUp
ClickUp is an all-in-one platform that can be adjusted to fit a team’s unique needs. It replaces all individual workplace productivity tools with a single, unified platform that includes AI, project management, document collaboration, whiteboards, spreadsheets, and short- and long-term goals. ClickUp recently introduced ClickUp Brain, the first AI neural network for work. ClickUp Brain is comprised of three distinct yet complimentary products: AI Knowledge Manager™, AI Project Manager™, and AI Writer for Work™. Together, they accelerate routine tasks, freeing users to focus more of their time on innovation and leadership.
Founded in 2017 and based in San Diego, ClickUp is one of the fastest-growing SaaS companies in the world. They have helped more than 10 million users and two million teams lead more productive lives and save at least one day of extra work each week.
10. iManage
iManage is dedicated to making knowledge work. Their cloud-native platform is at the center of the knowledge economy, enabling every organization to work more productively, collaboratively, and securely. Built on more than 20 years of industry experience, iManage helps leading organizations manage documents and emails more efficiently, protect vital information assets, and leverage knowledge to drive better business outcomes.
Striving to serve as a strategic business partner, they offer award-winning AI-enabled technology, an extensive partner ecosystem, and a customer-centric approach to provide support and guidance you can trust.
iManage is relied on by more than one million professionals at 4,000 organizations across 65 countries. Headquartered in Chicago, they also have development and support centers in the US, UK, Canada, India, and Australia.
11. Airtable
Founded in 2013, Airtable is a cloud collaboration service headquartered in San Francisco. Through the next-generation app platform, teams can easily design and deploy flexible and engaging apps that power critical workflows and make valuable data actionable across the enterprise.
Teams all over the world work smarter and innovate faster by building and connecting these custom business apps, without having to learn code. Airtable’s unique AI system can analyze, organize, and connect the workflows and information you already have in the platform. Plus, the next-gen company also makes it easy to integrate other favorite tools to connect important business information and build more powerful applications.
Teams at more than 450,000 organizations, including 80% of the Fortune 100, rely on the Airtable Connected Apps Platform™ to connect their people and data and achieve their most important goals. As of 2024, Airtable has secured $1.36 billion in funding.
12. Appfire
Appfire is a global provider of software that enhances, extends, and connects the world's leading platforms to make workflows unique to the way each team works best. From planning to product ideation, product development, project delivery, and beyond, Appfire increases the value of platforms such as Atlassian, Microsoft, monday.com, and Salesforce.
Appfire has been selling its popular software products on the Atlassian Marketplace since launching in 2012. Today, Appfire has the most widely adopted portfolio of Atlassian apps across more than 20,000 customers — including 55% of the Fortune 500.
Appfire also runs Appfire Town, a corporate social responsibility program that brings together everyone from employees to friends and family to drive social impact locally and globally. To date, Appfire Town has assisted over 829 causes that matter to their community worldwide.
13. Bluebeam
Bluebeam pushes the boundaries of innovation, developing smart, simple project efficiency and collaboration solutions that are specific to architects, engineers, general contractors, and subcontractors. For more than 20 years, Bluebeam has made desktop, mobile, and cloud-based solutions for paperless workflows that improve project communication and streamline processes across the entire project lifecycle.
In 2014, Bluebeam joined forces with Nemetschek to expand its connections with architecture, engineering, construction, and operations professionals around the world. Today, Bluebeam is relied on by 99% of top US contractors, 86% of top US design firms, and 74% of top international design firms. From enterprises and the public sector to oil and gas companies, Bluebeam is trusted by over three million individuals in more than 160 countries.
14. Appspace
Appspace has a mission to strengthen company culture through better organization and communication. Their platform connects people, places, and spaces through digital signage, space reservations, an employee app, a modern Intranet, and more. Organizations can replace disjointed tools and unite their digital and physical workplaces with a single platform, making day-to-day work an efficient and user-friendly experience.
Appspace is trusted by over 160 Fortune 500 companies and serves 12 million on-site, remote, and frontline employees daily. Some of their clients include LinkedIn, Uber, Netflix, Yale and more. They have offices across the US, UK, UAE, and Malaysia, as well as additional experts in a dozen other countries.
15. Suzy
Suzy is an end-to-end consumer insights platform that integrates AI-powered quant, qual, and high-quality audiences into a single connected research cloud. They help users make smarter decisions by giving them access to the richest data set on consumers and providing powerful tools to help them analyze it.
Suzy products include Suzy Insights, Suzy Live, and Suzy Audiences. Suzy Insights simplifies research with basic and advanced tools for survey design, automated templates, data analysis, and reporting. Suzy Live integrates one-on-one interviews, multi-person focus groups, and in-home product testing. Last but not least, Suzy Audiences incorporates a first-party network of screened and verified consumers so users can target, re-target, save audiences, and even integrate their own typing tool for powerful segmentation.
Suzy is trusted by more than 400 leading brands across 22 industries. Top companies including Unilever, Pepsico, Estee Lauder, and more depend on Suzy to conduct robust and iterative research — efficiently and at scale.
16. Alianza
Alianza is the leading cloud communications platform for telecommunication service providers, offering a new way to deliver voice service that untangles operators from the restraints of old-school voice networks and frees up resources to accelerate strategic initiatives. Alianza helps its customers supercharge growth, reduce costs, and transform into modern tech companies.
With Alianza, service providers can navigate the end of the softswitch era and upgrade to a cloud-native solution to power both legacy voice and next-gen cloud communications services. These services include everything from cloud meetings to text messaging.
Supporting over 200 service providers, Alianza is committed to advancing a new era of cloud communications — recently raising $61 million to do so. Alianza has also entered a strategic collaboration agreement with Amazon Web Services to further accelerate cloud transformation of telecom network infrastructure.
17. Elixir
Elixir Technologies is a modern cloud-based management platform designed to enhance customer communications. Founded in 1985, they have consistently offered state-of-the-art technology for creating and delivering correspondence between service providers and their clients across healthcare, finance, government, and insurance companies.
Elixir's ComOps platform takes the friction out of customer communications management (CCM), bringing everyone involved in CCM into one platform for an efficient, integrated process. That means companies can connect with members through regulated and real-time communications based on how and where they want to be reached, including print, email, SMS, and even WhatsApp.
Elixir is designed specifically to handle the strict requirements related to the content, data, and documents that highly regulated industries must follow. One client saw a 60% decrease in errors and another experienced year-over-year growth of 70%. Supporting an average of 424 million interactions per year, Elixir has a global presence with offices in the US, Asia, Europe, and the Middle East.
18. Plivo
Plivo offers a simple, quick, and scalable way to modernize customer communications. Thousands of businesses of all sizes — from growing startups to global, public companies — rely on Plivo to deliver better customer experiences and personalized communications, from APIs to solutions and resources.
At their core is a cloud-based carrier network that provides connectivity to 190+ countries globally. Through simplicity and innovation, Plivo's enterprise-grade communications platform offers messaging and voice calls, as well as various solutions like Pilvo CX to empower sales and support teams to strengthen reliability.
Building that reliability into its platform, Plivo serves over one billion API requests per month. Their clients include IBM, Adobe, Accenture, and GoDaddy.
19. Connecteam
Connecteam is a workforce management app for deskless employees providing a seamless, all-in-one experience for communications, day-to-day operations, and training. Their time management services give companies full control, from scheduling to payroll.
Founded in 2016, Connecteam has earned the trust of more than 36,000 global customers across 80 countries, including leading brands such as SodaStream (a PepsiCo company), Sodexo, Saint Gobain, Berry Global, and others.
Connecteam serves more than one million active users across several industries. To date, they have scheduled 295 million shifts and helped employees, managers, and businesses complete over two million tasks. Users report 84% faster team scheduling, doubled employee engagement, and 48% shorter time to competence.
20. IntelePeer
IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Driven by AI, the company’s Communications Automation Platform has the power to automate up to 90% of customer interactions.
Built for business users, IntelePeer's vendor-neutral platform and low-code solutions leverage world-class AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.
With results leading to a 75% reduction in operation costs, 554 million automated interactions, and an over $2 billion total client impact, IntelePeer excels at helping businesses grow revenue while lowering the cost of customer acquisition and customer service.
21. Marchex
Marchex is an award-winning AI and conversational intelligence platform that provides actionable insights aligned with prescriptive vertical market data analytics. Their services are designed to drive operational excellence and revenue acceleration by enabling executive, sales, and marketing teams to optimize customer journey experiences across all communication channels.
Through their prescriptive analytics solutions, they enable the alignment of enterprise strategy, empowering businesses to make informed decisions and strategic executions. Marchex provides AI-powered solutions for market-leading companies in many leading B2B2C vertical markets. Their top products include call tracking and analytics, business text messaging, conversation intelligence and insights, data integration, and sales engagement.
Based in Seattle, Marchex is a global, public company. The top industries they serve include automotive, home services, senior living, and healthcare at some of the world’s most innovative and successful brands like Meineke, American Finance, and AP Connect.
22. Nylas
Nylas saves engineering teams time so they can build secure and engaging communication experiences their customers love. Globally, hundreds of thousands of developers use Nylas to increase their velocity through state-of-the-art APIs. It’s currently the only platform that gives developers universal access to email, calendar, and contacts through a single integration. This means developers can easily build and add features in their app up to 40 times faster, saving months of development time.
More than 250,000 companies like Ceridian, Talkdesk, Wix, Salesloft, Crunchbase, and more turn to Nylas to quickly and securely launch critical features so they can spend less time on their infrastructure and more time building software with limitless potential. Collectively, they save 50% of development resources, power 34.5 billion API transactions, and process 200TB every day — all with a 99.9% historical uptime.
At the heart of this work is diversity, equity, and inclusion (DEI). Nylas celebrates what makes each individual unique and strives to increase DEI at every level of the company. With a deliberate, strategic, and actionable roadmap, Nylas creates equitable support for everyone and fosters a thriving community of diverse professionals.
23. Mattermost
Mattermost is an open-source platform for secure collaboration across the entire software development lifecycle. Designed for mission-critical work, technical, and operations teams who oversee projects from ideation to execution count on Mattermost for integrated team messaging, audio and screen share, workflow automation, and project management. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing these key aspects into a unified platform for agile software development.
Founded in 2016, Mattermost powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. Specifically, governments, banks, and tech giants rely on Mattermost to reduce risk and error rates while accelerating technical productivity.
Their over 900 customers include the European Parliament, NASA, Nasdaq, Samsung, SAP, and the United States Air Force. The company is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, and YC Continuity.
24. MangoApps
MangoApps was created to enhance employee experience by combining intranet solutions, communication, collaboration, and training into one intuitive, mobile-accessible space. Through unified solutions, employers can streamline their entire organizational ecosystem and support each individual’s unique journey in the workplace.
Their features allow companies to onboard new team members, build robust connections across all levels, engage every employee from frontline to office, and digitize workflows for efficiency. This means employees are able to start every day on a personally customizable widget-based dashboard so they can filter notifications and information to get the updates they need.
MangoApps is available across various workplaces, including Amazon Web Services and Google Cloud. With a 15-year history, MangoApps is trusted by high-performing companies all over the world, including Berkshire Hathaway, Rolex, and even the Kansas City Chiefs.
25. HubStar
As a hybrid workplace platform, HubStar supports workplace innovators in creating a productive, connected digital environment. Their space utilization software analyzes data from sensors, WiFi, and workplace booking systems so users can make decisions with certainty. Combining balance cost, carbon, and workplace experience, Hubstar has created a tech service that evolves alongside companies, their teams, and their projects.
Hubstar products include Hubstar H2O, Hubstar Utilization, Hubstar Scheduling, Hubstar Connect, Hubstar Space. Collectively, these products work together to optimize space utilization with predictive analytics, make office redesign decisions backed by insightful data, and reduce real estate costs and carbon emissions. Recently, HubStar acquired Relogix to solidify their place as a leader in AI-powered hybrid workplace technology. With a presence across the US, Canada, and the UK, notable clients relying on HubStar include United Healthcare, Boston Scientific, and Intuit.
