The Software Report is pleased to announce the awardees for Top 25 Ecommerce Software of 2019. We ran an extensive process to determine this year’s winners, which began with research on the wide universe of individual companies that make up this segment of the software market. We then selected a subset to participate in our nomination survey allowing Company executives, employees and customers to submit nominations. Lastly, we closely evaluated the information provided through the nomination submissions while factoring in additional information sources pertaining to the Company’s software product offering, longevity in the industry, quality and size of its customer base, as well as management team strength among other factors. We believe the 2019 awardees represent the best of the best in Ecommerce software. Congratulations to all of this year’s winners.
Shopify is the leading multi-channel commerce platform. The Company was founded in 2004 by Tobias Lutke, Daniel Weinand and Scott Lake after initially opening an online snowboard store. Customers use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. Headquartered in Ottawa, Canada, Shopify currently powers over 800,000 businesses in approximately 175 countries and is the solution chosen by brands such as Unilever, Kylie Cosmetics, Allbirds, MVMT, and many other notable enterprises. The Company is publicly traded and employs over 4,000 professionals.
Magento is a leading provider of cloud commerce solutions for merchants and brands across B2C and B2B industries. Launched in 2007, the Company scaled quickly over the ensuing years with ownership changing hands a couple of times before ultimately being acquired by Adobe for $1.7 billion in 2018. Today, Magento has more than $155 billion in gross merchandise volume transacted on its platform annually. In addition to its flagship digital commerce platform, Magento boasts a strong portfolio of cloud-based omni-channel solutions that empower merchants to successfully integrate digital and physical shopping experiences. The Company is supported by a vast global network of solution and technology partners.
3. SAP Commerce Cloud
SAP Commerce Cloud, formerly SAP Hybris solutions, is a complete digital business solution that integrates digital and physical customer touchpoints onto a single platform. The platform is owned and operated by SAP, the well-known German-based software corporation with over 335,000 customers in over 180 countries. SAP Commerce Cloud enables its customers to become global ecommerce businesses while lowering set up and running costs. SAP originally acquired Hybris in 2013 to deliver a next generation ecommerce platform. At the time, the ecommerce technology market was estimated at $37 billion, growing at twice the rate of the retail industry.
Tel Aviv, Israel
Wix is a leading global software platform for small businesses to operate online. It has millions of registered users across 190 countries. The Company was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Wix's technology empowers millions of businesses, organizations, professionals and individuals enabling them to transition their businesses, brands and workflow online. The Company, founded in Israel in 2006, is today publicly traded and generates revenues in excess of $600 million annually. Wix was initially backed by Insight Venture Partners, Bessemer Venture Partners and Benchmark Capital among other investors.
5. Sitecore Experience Commerce
San Francisco, CA
Sitecore is the global leader in experience management software that combines content management, commerce, and customer insights. The Company was founded in 2001 in Denmark and over the years grew both organically and through strategic acquisitions. The Sitecore Experience Cloud enables marketers to deliver personalized content in real time and at scale across multiple channels throughout the sales cycle. More than 5,200 brands, including American Express, Carnival Cruise Lines, Dow Chemical, and L’Oréal, have trusted Sitecore to deliver personalized interactions. In 2015, a portion of Sitecore’s operations moved to Marina Plaza in Sausalito, CA.
Orckestra is a leading provider of commerce solutions primarily focused on mid-size and enterprise retailers offering them a single commerce platform to manage engaging customer experiences across physical and digital touchpoints. The Company’s clients include such names as Carrefour, Safeway, Stanley Black & Decker, and Dollarama, among many other notable brands. The Orckestra Commerce Cloud, built on Microsoft Azure, goes beyond the limitations of traditional technology solutions by enabling retailers and brands to connect their legacy systems with evolving customer touchpoints through a centralized Commerce Orchestration architecture. The Company operates out of three primary locations - Montreal, Copenhagen and Kiev.
7. Kartopia (Sonata Software)
Kartopia is a platform technology operating under the Sonata Software corporation. It offers a digital commerce platform for retail, CPG and distribution businesses and supports B2B, B2C and marketplace in a single suite. Sonata is a global technology company that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation methodology brings together industry expertise, platform technology excellence, design thinking led innovation and strategic engagement models to deliver sustained long term value to customers. The Company is supported by over 4,000 employees with its origins dating back to 1986.
BigCommerce is a leading cloud ecommerce platform for established and rapidly-growing businesses. The Company powers B2B and B2C ecommerce for more than 60,000 SMBs, 2,000+ mid-market businesses, more than 25 Fortune 1000 companies, and industry-leading brands including Assurant, Ben & Jerry’s, Gibson, Paul Mitchell, Martha Stewart, and Toyota. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. Founded in 2009, the Company has received more than $200 million in funding from Goldman Sachs, SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. The Company supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.
New York, NY
Squarespace is a leading website development and hosting company. It provides millions of individuals and businesses with software tools to bring their websites to life. The Company was founded in 2003 by Anthony Casalena who was then a student at the University of Maryland working out of his dorm room. By 2014, Squarespace had raised a total of $78.5 million and added ecommerce tools, domain name services and analytics. Today, Squarespace’s all-in-one platform includes a suite of products that combines cutting-edge design and world-class engineering, making it seamless to establish and own an online presence. Where other web development solutions have faltered, Squarespace has focused intently on providing an unparalleled user experience.
10. Odoo eCommerce
Odoo is an open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA. Odoo is similar to many open-source projects where customized programming, support, and other services are provided by an active global community and partners network. The community is comprised of more than 1,500 active members who have contributed more than 4,500 modules to the ongoing enrichment of Odoo. The software, with more than 1,500 downloads a day, is one of the most frequently installed business suites worldwide. It can be used by any retailer with its POS (Point Of Sales), and in any website with its CMS (website builder) synchronized with the e-Commerce app. Odoo has offices in the U.S., Belgium, Luxembourg, India and Hong Kong.
11. Radial, Inc
King of Prussia, PA
Radial is a leader in omni-channel commerce technology and operations, enabling brands and retailers to simplify their post-click commerce and improve their customer experiences. The Company was formed through the merger of Innotrac Corporation and the enterprise services unit of eBay Enterprise. Radial was later acquired in 2017 by Belgian Post Group, also known as bpost. The Company’s technical omni-channel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services. Hundreds of retailers and brands partner with Radial, which brings flexibility and scalability to their supply chains and optimizes how, when and where orders are fulfilled.
12. Digital River
Digital River provides global ecommerce, payments and marketing services. The Company was founded in 1994 and by 2013 had processed more than $30 billion in online transactions. With nearly 25 years of industry experience, Digital River has mastered taking high-tech brands direct to their customers. Leading software and services, consumer electronics and digital game brands rely on Digital River’s advanced commerce cloud, monetization tools and global ecommerce solutions to market and sell their products online. From start to finish, Digital River makes it easy to manage storefronts, take orders, process payments, automate subscriptions and drive delivery. At the same time, the Company works behind the scenes to handle fraud, billing, taxes and compliance.
PrestaShop was founded in 2007 with a mission to provide world-class ecommerce software through open source innovation. Today, more than 270,000 ecommerce stores run on PrestaShop technology. The Company provides software that enables users to have an online store at the lowest cost possible, which is accomplished through an open source community and an ecosystem that includes 850,000 merchants, developers and web agencies from around the world. The Company has an estimated 9% market share of all open source ecommerce websites. PrestaShop has offices in the U.S. and France, and is funded by Serena Capital, XAnge Private Equity and Seventure Partners.
San Diego, CA
Miva provides ecommerce shopping cart software, which runs on its proprietary scripting language MIVA Script. The Company offers comprehensive solutions for all facets of online selling, delivering a modern omni-channel ecommerce experience for customers across all industries. Founded in 1997, Miva has over 20 years of experience and has processed more than $100 billion in online sales. Its customers include NHS Fun Factory, CLINT Pharamaceuticals and Crown Automotive among many others. The Company’s investors include Bison Capital, who provided growth capital in 2017. It was the first time Miva accepted outside capital. From Bison’s perspective, Miva had developed tremendous momentum serving thousands of businesses with its industry leading ecommerce platform suite.
Santa Barbara, CA
FastSpring is a complete ecommerce solution for payments and subscriptions. Founded in 2005 by industry veterans, its focus is to power the digital economy by providing excellent tools for revenue growth, global purchases, and information management. Today, with over 80 employees and backing from leading private equity firm Accel-KKR, the Company invests strategically in engineering, research, customer support and design. Its customers include Adobe, Connectify and photomatix among many others. FastSpring’s suite of solutions is organized across functions including subscriptions, payments, checkout, customer acquisition, back office, product overview and dynamic design. In addition, developers have access to a set of tools enabling quick customization.
Volusion provides an all-in-one ecommerce solution for all business types, ranging from startups to large enterprises. Since 1999, Volusion has steadily grown powering over 180,000 successful online businesses. Last year, the Company migrated to Google Cloud to ensure the fastest page speed, greater network reliability and world-class, site-wide security. Per its CEO Kevin Sproles, “Like many companies our size, we determined that the cloud was the best option to achieve the next level of availability, performance, and scalability we wanted for our customers – and we're proud to be the first ecommerce platform to deliver on these."
Newgistics enables retailers and brands to grow with seamless, omni-channel solutions that span the physical and digital sides of commerce. Its offerings, which include digital commerce development, deep analytics, relationship management, systems integration, fulfillment, parcel delivery and returns management work together to enrich the customer journey. Its flagship digital commerce platform, ncommerce, fuses proven technology for retail environments into a stable, modern and infinitely scalable platform. Newgistics was acquired by Pitney Bowes in 2017 further accelerating Pitney Bowes’ expansion into the U.S. domestic parcels market at scale, enabling the company to deliver a broader range of consumer-focused eCommerce and parcel management solutions to retailers, small and medium businesses, and enterprise clients.
18. Bridgeline Digital
Bridgeline Digital provides solutions that transform how brands interact with their customers. The Bridgeline Unbound Product Suite deeply integrates web content management, eCommerce, eMarketing, social media management, and web analytics. Ultimately, the Company enables marketers to deliver exceptional customer experiences, engage prospects and build customer relationships across multiple channels. In turn, customers maximize the performance of their complete digital experience across websites and intranets to online stores and marketing campaigns. Thousands of customers that range from small and medium-sized organizations to Fortune 1000 companies rely on Bridgeline’s technology. The Company is headquartered near Boston with additional locations in Chicago, Denver, Tampa, New York & California.
ModusLink Corporation, a wholly-owned subsidiary of Steel Connect, Inc. (NASDAQ: STCN), provides digital and physical supply chain solutions to many of the world’s leading brands across a diverse range of industries, including consumer electronics, telecommunications, computing and storage, software and content, consumer packaged goods, medical devices, retail and luxury and connected devices. With a global footprint spanning North America, Europe and the Asia Pacific, the Company’s solutions and services are designed to improve end-to-end supply chains in order to drive growth, lower costs, and improve profitability. At the heart of ModusLink’s Digital Commerce services is an adaptive suite of solutions fully integrated with global payment, CRM and fulfillment systems.
Upclick is a custom eCommerce platform with expertise in sales funnel optimization and monetization for merchants in the digital goods and software industries. The Company delivers payment processing while improving conversion rates and overall cart value. Through over 10+ years of experience in the field, customers are provided with a seamless billing solution and marketing expertise. Upclick's custom solution increases online sales by offering five key elements: a fully customizable sales flow, checkout optimization, an easy integration process, premium 24/7 customer service, and a well-established and vast affiliate network. Founded in 2006, Uplick was developed after an in-house cart for one of their software companies raked in massive success. The Company has since evolved into a full-service ecommerce provider for digital media merchants.
21. Symphony Commerce
San Francisco, CA
Symphony Commerce is a leading provider of Commerce as a Service, with the only cloud platform natively-built to orchestrate commerce across multi-channel storefronts, orders, inventory, and fulfillment orchestration. Built by the visionary and technical team behind Amazon’s ordering and fulfillment systems, Symphony frees brands from the burden of infrastructure management and provides the data and services they need to operate and grow their business. Trusted by mid to enterprise brands in fashion & apparel, CPG, and durables, Symphony is backed by leading investors including Bain Capital Ventures, FirstMark Capital, and Charles River Ventures.
San Francisco, CA
Weebly was founded in 2007 and currently powers millions of businesses on more than 50 million sites around the world. The Company is based in San Francisco with offices in New York, Scottsdale and Toronto. Weebly was acquired by Square in May, 2018. It offers powerful tools to enable users to easily build professional, mobile-optimized sites and integrate with marketing solutions and advanced analytics. From the combination with Square, the Company can offer its customers the ability to sell in-person and manage every aspect of business in one place. Solutions extend from appointment booking, payroll, food delivery, and business loans.
23. Kibo Commerce
Kibo is a leading omni-channel commerce platform for retailers and branded manufacturers with over 800 customers fulfilling orders in 75 countries. Clients achieve optimal performance and loyalty through connected customer experiences across customer devices and retail touchpoints. Kibo’s unified approach includes a leading eCommerce platform, big data 1:1 personalization, mobile POS, and distributed order management delivered via a modern, cloud-based infrastructure. The Kibo platform can scale as clients grow their business while maintaining a low cost of ownership and faster time to market. The Company recently announced it is acquiring Certona, the leading real-time omni-channel personalization solution and pioneer of AI-driven experience individualization.
San Francisco, CA
Skava’s cloud-native commerce platform, Skava Commerce, uses microservices-based technology to help retailers and enterprise-sized companies quickly create personalized omni-channel experiences. The Company was founded by a husband and wife team (Arish Ali and Sudha Varadarajan) in 2002. Businesses deploy its full platform or choose only the components they need to enhance their existing digital commerce stack. Skava’s modular architecture enables brands to continuously innovate, accelerate time to market, and service customers with fewer resources. Category leaders and Fortune 500 companies make up Skava’s customer roster which includes Barnes & Noble, T-Mobile, Urban Outfitters, and many more. Headquartered in San Francisco, the Company has offices in Europe and India.
San Francisco, CA
Webgility provides ecommerce automation solutions by integrating ecommerce platforms and applications, streamlining data flows, automating accounting and back-office operations, and providing actionable insights to maximize ROI. Webgility manages millions of customer transactions through thousands of online stores every month. The Company is a certified partner of Intuit, QuickBooks and Xero, and works with the world’s best ecommerce platforms and marketplaces (including Amazon, eBay, BigCommerce, Shopify, and Magento), payment processors (PayPal, Stripe, Shopify Payments, Square), and shipping providers such as Stamps.com, FedEx, and UPS. Webgility's software posts, tracks, and syncs ecommerce sales data, orders, accounting, inventory, and shipping enabling online sellers to run their multichannel business from a single dashboard in real time.