Genesys
Customer Management
Daly City, California

(0.0)
0 Reviews
Review

Overall Rank: 4
Category: Customer Management
Category Rank: 1

Awards:

  • Top Software Company of 2022
  • Top Software Company of 2021

In today’s business landscape, customer experience is one of the most crucial aspects to sustained success and Genesys is committed to making those experiences remarkable. Founded in 1990, the Bay Area company sells customer experience and call ... Read More

Qualtrics
Customer Management
Seattle, WA/Provo, UT

(0.0)
0 Reviews
Review

Overall Rank: 7
Category: Customer Management
Category Rank: 2

Awards:

  • Top Software Company of 2022
  • Top Software Company of 2021
  • Top Software Company of 2020

Experience management (XM) software company Qualtrics continues to deliver along its four core areas of business interaction: customer, employee, brand, and product. Using its signature AI and machine-learning analytics, Qualtrics uses experientia... Read More

Podium
Customer Management
Lehi, UT

(0.0)
0 Reviews
Review

Overall Rank: 52
Category: Customer Management
Category Rank: 3

Awards:

  • Top Software Company of 2022

Built to solve the increasingly widespread dilemma of how a business can deal with negative customer reviews, Podium offers businesses around the world a way to rehabilitate their reputations and improve customer relationships. Though still a rela... Read More

WalkMe
Customer Management
San Francisco, CA

(0.0)
0 Reviews
Review

Overall Rank: 56
Category: Customer Management
Category Rank: 4

Awards:

  • Top Software Company of 2022
  • Top Software Company of 2020

Founded in 2011, WalkMe provides a service that solves a basic problem in tech: how do I do this? As technology evolves and advances rapidly, everyday users may find it frustrating trying to learn new platforms on their own. Thanks to San Francisc... Read More

Gainsight
Customer Management
San Francisco, CA

(0.0)
0 Reviews
Review

Overall Rank: 58
Category: Customer Management
Category Rank: 5

Awards:

  • Top Software Company of 2022
  • Top Software Company of 2021
  • Top Software Company of 2020

Since its founding in 2009, Gainsight has devoted itself to revolutionizing the field of customer success management (CSM), particularly with the ever-wider adoption of SaaS. Now, Gainsight’s proprietary platform helps equip enterprises with the... Read More

Highspot
Customer Management
Seattle, WA

(0.0)
0 Reviews
Review

Overall Rank: 68
Category: Customer Management
Category Rank: 6

Awards:

  • Top Software Company of 2022

Headquartered in Seattle, Washington, Highspot offers an AI-fueled, unified sales enablement platform trusted by enterprises including DocuSign, General Motors, Verizon, and more. The platform gives revenue teams a single solution to elevate custo... Read More

FinancialForce
Customer Management
San Francisco, CA

(0.0)
0 Reviews
Review

Overall Rank: 73
Category: Customer Management
Category Rank: 6

Awards:

  • Top Software Company of 2022

Founded in 2009, FinancialForce is a San Francisco-based software development company specializing in enterprise resource planning solutions built on the Salesforce platform. FinancialForce accelerates business growth with customer-centric ERP, pr... Read More

Outreach
Sales Engagement
Seattle, Washington

(0.0)
0 Reviews
Review

Overall Rank: 129
Category: Customer Management
Category Rank: 8

Awards:

  • Top Software Company of 2021

Outreach is the largest and fastest-growing sales intelligence and engagement provider, helping companies dramatically increase productivity and drive smarter, more insightful engagement with their customers. With a valuation of $4.4B, Outreach is... Read More

Alida
Customer Experience Management (CXM
Toronto, Canada

(0.0)
0 Reviews
Review

Overall Rank: 135
Category: Customer Management
Category Rank: 9

Awards:

  • Top Software Company of 2021

Alida (formerly Vision Critical) is the creator of the world’s first comprehensive Customer Experience Management (CXM) and insights platform. Based in Toronto and founded in 2000, Alida works with customer-centric enterprises around the world. ... Read More

Influitive
Customer Advocacy, Community and Engagement Platform
Toronto, Canada

(0.0)
0 Reviews
Review

Overall Rank: 149
Category: Customer Management
Category Rank: 10

Awards:

  • Top Software Company of 2021

Influitive helps the world’s leading brands engage with their customers to drive business value across multiple dimensions. Customer referrals, references and reviews are now recognized as the most effective way to drive business growth and Infl... Read More

vcita
Business and Client Management
Tel Aviv, Israel

(0.0)
0 Reviews
Review

Overall Rank: 151
Category: Customer Management
Category Rank: 11

Awards:

  • Top Software Company of 2021

In 2010, Itzik Levy and Eran Utmazgin launched vcita, founded on the vision that small business owners deserve better ways to do business. vcita was originally designed as an online scheduling platform. However, over time it has evolved to become ... Read More

Freshworks
Customer Engagement
San Mateo, CA

(0.0)
0 Reviews
Review

Overall Rank: 186
Category: Customer Management
Category Rank: 12

Awards:

  • Top Software Company of 2020

Freshworks provides an intuitive customer engagement software program that helps businesses reach their customers across multiple platforms, enabling them to experience a positive and effective ROI. They use AI technology and cloud solutions to mo... Read More

Talkdesk
Customer Success
San Francisco, CA

(0.0)
0 Reviews
Review

Overall Rank: 234
Category: Customer Management
Category Rank: 13

Awards:

  • Top Software Company of 2020

When CEO Tiago Paiva founded Talkdesk with Cristina Fonseco his goal was simply to make a difference in the customer support industry. Together, the two Portuguese tech entrepreneurs transformed call-center software with their end-to-end customer ... Read More

SalesLoft
Sales Engagement
Atlanta, GA

(0.0)
0 Reviews
Review

Overall Rank: 236
Category: Customer Management
Category Rank: 14

Awards:

  • Top Software Company of 2020

The interactions between buyer and seller are measurable, creating actionable data that can make or break a company’s sales. Atlanta, Georgia is home to SalesLoft and its industry-leading total sales engagement platform. It runs complementary to... Read More